Luke wins Care Home Catering Award for going ‘above and beyond’ for the residents at Mill House.

21st November 2019

Paul said, “The care team and doctors tried everything and then Luke said leave it with me and I will sort it. He put on a tie and set up a private table for two and asked the resident in question if she would be kind enough to be his lunch date as he had no one to have lunch with and was feeling a bit down.”

“The resident gave him a big hug and said, “yes, of course” and they had a wonderful lunch for two on a private table with candles and flowers. After the lunch she bounced back and began eating again. Where the care team and doctor had struggled, Luke had resolved the problem in minutes.”

Maggie Spooner, Manager at Mill House said, “Luke has a wonderful caring attitude and always goes the extra mile in all areas of hospitality whilst also ensuring the dignity of every individual.”

“I’m really pleased that through this prestigious award Luke has been able to receive the recognition he deserves,” added Maggie.

At Mill House, we deliver residential, nursing and dementia care for up to 45 elderly residents in a friendly and supportive environment.

If you would like to find out more about life at Mill House, what is happening at the home, events, or to arrange a visit, please contact us on 0808 223 5524 or email manager.millhouse@caringhomes.org

“This young man is the epitome of someone who goes above & beyond, making a difference to his residents’ lives every day. Just 19 at the time of the nomination, he has a wonderfully kind and caring attitude that shines through in everything he does."

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