Cedar House

Norwich, Norfolk, NR14 7PB

Sue McBroom

Care Home Manager

Cedar House is a care home in Norfolk providing residential, nursing and dementia care for up to 24 elderly people in the quiet village of Yelverton – near Norwich. We have a well-deserved reputation for excellence in care. Our friendly and professional Care Team are always on hand to meet the needs of our residents.

  • Small, friendly and homely atmosphere
  • Excellent standards of care
  • Enchanting village location
  • Strong ties with the local community
  • Professional and friendly Care Team
  • Charming ambience

Why choose Cedar House?

Cedar House offers a full range of residential, nursing and dementia care support – including trial stays, short stay and convalescent care, as well as long-term care. We always encourage residents to bring important personal possessions to help to make their rooms their own.

Visiting us

We operate an open visiting policy at Cedar House, so residents and loved ones can share visits at the times most convenient for them. As the Home Manager at Cedar House, I have a qualified nursing background.

Location and design

Cedar House is a beautiful period property and a former Rectory, dating back to the 13th Century. We are a well-known landmark within the village of Yelverton, and have strong ties within our local community.

Our home has a tranquil living environment, located in some terrific surroundings, and Cedar House is known as one of the premier care homes in Norwich as a result. Our residents enjoy wonderful views of the open countryside from our bright and spacious sunroom, and can relax in our beautiful mature gardens – which feature level lawns for ease of access.


Our home is fully registered with the Care Quality Commission, as well as having both ISO9001/2000 and Hospitality Assured accreditation.

Care Facilities

An investigative assessment is carried out prior to residents joining our centre. This concentrates on health and home circumstances, so we can best assess every resident's individual needs.
To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
We offer reminiscence therapy to give residents an opportunity to recall and share happy memories. This is an enjoyable social activity, which can increase confidence and self esteem.
Our trusted and well-liked visiting physiotherapist is available to treat and advise our residents.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
Residents do not have to wait for treatment or travel to a GP's surgery, thanks to our retained GP.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
The regular team of visiting nurses are able to provide guidance, support and treatment to our residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
A retained registered mental health nurse is experienced in dealing with our residents and their requirements.
We use a friendly registered mental health nurse, who residents are familiar with and trust.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Residents and guests can enjoy peace of mind in the sanctuary of our secure patio area.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
The full range of Freeview stations, including popular channels such as Challenge and Film4, can be enjoyed by all our residents.
Cable television provides an additional choice of channels for our residents, including National Geographic and Hallmark Channel.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Our facility walls are colour contrasted to ease residents' navigation around the centre.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Private documents and cherished belongings can be kept secure in each resident's individual safe.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Visitors have access to their own, fully serviced toilet facilities.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
A bright and airy conservatory is the perfect environment for residents to enjoy views of the garden.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
Convenient handrails have been fitted around our centre to aid mobility.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Cats and dogs are welcome in our centre, providing friendship and a special kind of therapy to our residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
No dead ends – interest is created in the area to help avoid confusion and distress
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Our gardens, patios, paths and parking areas are kept clean and weather-ready by our visiting landscape gardening team.
Gentle, relaxing ambient music helps maintain a calm and welcoming environment for our residents.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
Gardening is an enjoyable activity for many of our residents, and we offer raised beds for residents to plant their own flowers and shrubs.
Residents can plant and manage their own vegetables in our mature vegetable garden.
Our listed building is full of grandeur and steeped in history, providing a beautiful, traditional home for our residents.
Our countryside location means we offer a natural, healthy space for our residents to unwind and relax in.
A regular and comfortable minibus service is offered to residents wanting to explore local towns and visitor centres.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

I started as the Home Manager at Cedar House Care Home in Norwich at the end of July 2015.

I’m a qualified nurse with my Leadership and Development Level 4 qualification. I trained as a nurse in Stockport, qualifying in 1988, and obtained my Leadership qualification in 2010.

I spent five years managing three homes for a Learning Disabilities care provider, during which time I achieved my leadership qualification, before moving into elderly care home management. I live in Fleggburgh, Norfolk, so I’m local to the area.

My key focus is person-centred quality care and, because there is a strong Care Team already in place at Cedar House, I am confident we can continue to deliver this here.

I look forward to developing our great Care Team and working well together to provide the highest quality of care possible for the residents that we support now and in the future.

Sue McBroom

Resident stories

Ivy’s Story

When Ivy came to Cedar House she had been through some very unpleasant experiences. She had previously been placed in a secure unit for elderly people living with a mental illness even though she had no condition of this kind. Unsurprisingly, this had a detrimental effect on her health. Upon arrival at Cedar House Ivy...

Read more

Visit Cedar House

Our Address

Church Road
NR14 7PB

Book a visit
call 0808 223 5417

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