Statement regarding Forth Bay Care Home

Forth Bay Care Home has experienced a significant fire which led to the full evacuation of all residents and colleagues. We are very pleased to confirm that every resident was safely evacuated and, by working closely with social services and other professional bodies, we secured alternative temporary accommodation for the majority of residents in Napier House in Glenrothes.

Whilst residents remain at Napier House we would ask that if relatives have any day to day queries and wish to speak with either a relative or member of the care team about more general matters that the following number is used: 01592 583140.

For relatives who wish to discuss urgent matters concerning their loved ones we have a dedicated phone line remaining in operation, which will be answered by Fiona Day, Home Manager for Forth Bay. The number to call if you have an urgent matter to discuss is: 0808 223 5378. This line may be busy and so please be patient and try again if the number is engaged.

If you are a supplier or have a general enquiry about the home please use the following number: 0808 223 5504

If you are a journalist and have a media enquiry please call our Press Office on 0808 223 5359.

We would like to sincerely thank our dedicated staff team for their brilliant work in carrying out the evacuation so professionally.  The team acted diligently to follow the correct procedures.

We have extended our thanks to the Fire Service for their prompt response, and to the local community for their wonderful offers of help.  We are also extremely appreciative of the support from the local Council who were on site to assist. The Fire Service is determining the cause of the fire which we believe started on an adjoining property.

The Forth Bay, Contact Us, phone number: 0808 223 5504, shown above remains in use and is diverted to a member of our team at Napier House, who will be able to assist with general day to day enquiries.

The health and wellbeing of residents is always our number one priority and we have so far identified three potential alternative homes and are working with relevant authorities and private stakeholders to determine their suitability, whereby once agreed, appropriate registration certificates will need to be issued.

We are fully committed to re-instating Forth Bay and are scoping the options and timescales for this. A project team is already moving forwards to organise the works.

We continue to work in the best interests of all residents whilst we provide continuity of care, rebuild all care plans, rescue personal effects and belongings and explore/secure alternate accommodation.

Colleagues from Forth Bay continue to provide this care and they will be accompanying residents to our alternate homes once agreed. We are extremely proud of and thankful for their continued professionalism, support and dedication with many adding significant journey times to their days and nights to provide the continuity of care valued by Caring Homes and its residents.

Forth Bay

Home Manager

Fiona Day

Address

Walker Street,
Kincardine on Forth,
Fife,
FK10 4NT

Contact
0808 223 5504
View care home

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Coronavirus (COVID-19) Update
To Whom it may concern,

RE: A message from the CEO and Clinical Director

At Caring Homes we are following the latest Government advice and stopping visitors to all our homes, except for essential visits by healthcare professionals who will be required to adhere to strict protocols.

We understand that this may be very difficult for families but we are clear in our duty to ensure we protect the health, safety and wellbeing of our Residents and Colleagues as our top priority.

We want you to know that you can contact your loved ones through calls, emails, video and social media and we will support our Residents to view any messages you send over. We are confident that the teams in our homes are doing all they can to ensure that life remains as comfortable and sociable as possible. There will be a full programme of activities delivered by our in-house health and wellbeing teams.

We hope you will understand and support these actions and any further subsequent measures we might need to put in place.

Yours sincerely