Ivy Court receive a ‘Good’ CQC rating

Ivy Court care home in Norwich has been rated as providing a ‘good’ care service in all areas, according to its latest inspection by the Care Quality Commission (CQC).

The care home, which opened in July 2015, provides residential, nursing and dementia care for up to 71 residents; it was given a ‘good’ overall rating by inspectors, for providing a safe, effective, caring, responsive and well-led care service.

The CQC report praised Ivy Court in its overall summary, and noted: “People told us that they were supported by staff that were kind, caring and positive. People received care in a dignified manner that protected their privacy. Relatives felt welcomed and supported as family members.”

The report continued: “Staff encourage people to be as independent as possible and offered choice in their day to day living. People’s life histories and biographies were in place to help staff build meaningful relationships with the people they cared for.”

Emma Mackenzie-Bedford, Home Manager at Ivy Court, says: “We strive to give our residents the care and lifestyle they wish to have and involve them in every aspect of their care. We are all extremely happy at the praise we received from inspectors in the report following their visit to Ivy Court in March this year. ”

Ivy Court

Home Manager

Charles Leonard

Address

Ivy Road,
Norwich,
Norfolk,
NR5 8BF

Contact
0808 202 0478
View care home

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