Huntercombe Hall praised by CQC as a comforting, professional and friendly home

Huntercombe Hall in Henley upon Thames has been praised in its latest Care Quality Commission (CQC) report for treating residents with kindness and compassion. The home was found by inspectors to have a comforting, professional and friendly feel.

Residents praised the care team at Huntercombe Hall and the way in which they were treated. One said; “The staff are all caring, I am very well looked after. The staff are lovely people.”

Huntercombe Hall Care Home offers a full range of residential, nursing and dementia support – including trial stays, short stay and convalescent care, as well as long-term and palliative care.

Relatives were equally positive about the team with comments including; “All the staff are very respectful and cheerful. Everyone is caring and lovely.” Relatives told the CQC they were always welcome at the home and were involved in their relative’s care. One said; “I visit my relative five times a week. It’s like my second home. The staff go out of their way to help.”

Throughout the inspection people’s requests for support were responded to in a timely manner and call bells were answered promptly. Care team members had time to sit and chat with residents and those who wanted to remain in their rooms were visited regularly.

Stephanie Jones, Home Manager, said: “At Caring Homes we want to ensure that our home is just that – a caring home. We are all extremely happy that the CQC inspectors have given us a Good overall rating in our latest inspection.”

Stephanie was praised by the CQC for promoting a person-centred culture that ensured people were at the centre of all the service did. It was clear to the inspection team that the whole staff team have a person-centred approach to care. Caring Homes won the LaingBuisson personalisation award for 2017 for making residents feel valued, respected and well cared for.

Huntercombe Hall supports residents when they need palliative or end of life care with empathy and compassion. The service works closely with a local hospice to ensure people are kept comfortable and pain free at the end of their life.

Huntercombe Hall provides residential, nursing and dementia care for up to 42 elderly residents. The Hall’s historic character was carefully preserved during its conversion to a care home in Henley-upon-Thames. Residents can relax in the stunning paneled library and dining room or enjoy views of the gardens from the bright and airy conservatory or take part in a wide range of activities.

If you would like to find out more about life at Huntercombe Hall, or would like to speak to a member of our team, please contact us on 0808 223 5515 or huntercombe@caringhomes.org

Huntercombe Hall

Home Manager

Stephanie Jones

Address

Huntercombe Place,
Nuffield,
Henley upon Thames,
Oxfordshire,
RG9 5SE

Contact
0808 223 5515
View care home

Related news & events at Huntercombe Hall

News

Helena Jeffery wins coveted Health Investor award for her outstanding contribution to care industry

Caring Homes Group co-founder Helena Jeffery was recognised for her leadership in quality care, with the award for ‘Outstanding contribution by an individual’ at last…

Read more
News

Huntercombe Hall praised by CQC as a comforting, professional and friendly home

Huntercombe Hall in Henley upon Thames has been praised in its latest Care Quality Commission (CQC) report for treating residents with kindness and compassion. The…

Read more
News

Huntercombe Hall Carer Highly Commended

We are pleased to announce that Sharon Hunt, Senior Carer at Caring Homes’ Huntercombe Hall in Henley-on-Thames was recognised with Highly Commended in the ‘Care…

Read more