Heffle Court wins “Best Dementia Care Home”

Heffle Court won the ‘Best Dementia Care Home’ award at the 2014 National Dementia Awards.

Heffle Court, which is part of the Caring Homes group, is an all-dementia care home that has developed a rich and stimulating environment in which its 39 residents can live happy and meaningful lives. The home’s ethos ensures all residents are treated as individuals, with dignity and respect; they have complete choice around their lives with no restrictions but are carefully assessed in a discreet manner without imposing on their daily lives.

Residents take part in the Caring Homes  ‘Living’ programme of activities, a ‘5 a day’ concept in which they have a range of activities on offer that meet social, emotional, cognitive, sensory or physical needs as part of a holistic programme of care.

The judges at the National Dementia Awards chose Heffle Court because ‘the love and passion they (the staff team) feel for residents and their families is inspiring. The focus of the home is to be a new and positive chapter in a person’s life and their desire is to give new memories for both families and the resident.’

Sue Glanz, Operations Director at Caring Homes, is most impressed by the staff’s ongoing commitment to residents. She said: “I was absolutely thrilled that Heffle Court was presented with such a prestigious award.

“The whole team is enthusiastic and they consistently provide an exceptionally high level of care to the residents. I am always impressed with their dedication and desire to increase their understanding and knowledge of dementia for the benefit of the residents supported at the home.”

A National Dementia Awards judge said they chose Heffle Court as winner because: “The love and passion they feel for residents and their families is inspiring. The focus of the home is to be a new and positive chapter in a person’s life, and their desire is to give new memories to families and the resident.”

Heffle Court Manager Debby Potter said she was overwhelmed and delighted that Heffle Court had been announced the winner of the Best Dementia Care Home category.

“We know that we work hard at Heffle Court to provide the best possible care we can for our residents,” said Debby, “but to be recognised in such a high profile way is amazing. We are delighted.”

Heffle Court provides residential and nursing dementia care in East Sussex for up to 32 people, and is considered one of the premier care homes in the market town of Heathfield. Heffle Court has a consistently good reputation amongst residents, families and care professionals for the high quality of care it provides.

Heffle Court

Home Manager

Debby Potter


Station Road,
East Sussex,
TN21 8DR

0808 223 5510
View care home

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Coronavirus (COVID-19) Update
To Whom it may concern,

RE: A message from the CEO and Clinical Director

At Caring Homes we are following the latest Government advice and stopping visitors to all our homes, except for essential visits by healthcare professionals who will be required to adhere to strict protocols.

We understand that this may be very difficult for families but we are clear in our duty to ensure we protect the health, safety and wellbeing of our Residents and Colleagues as our top priority.

We want you to know that you can contact your loved ones through calls, emails, video and social media and we will support our Residents to view any messages you send over. We are confident that the teams in our homes are doing all they can to ensure that life remains as comfortable and sociable as possible. There will be a full programme of activities delivered by our in-house health and wellbeing teams.

We hope you will understand and support these actions and any further subsequent measures we might need to put in place.

Yours sincerely