Caring and compassionate team at Wytham House

The team at Wytham House care home in Oxford have been praised in the home’s first Care Quality Commission (CQC) inspection report for their knowledge, confidence, caring and compassion.

The home was rated good in every one of the five sections – safe, effective, caring, responsive and well led – in the inspection which took place in August.

Inspectors were told that residents felt safe and their needs were met. A resident told them: “The girls treat me well. We always have a giggle, I am safe with them.”

A relative added; “When I go home I have no qualms about my relative. I know everything is fine for her.” Another added; “I’ve only got praise for the staff, for all of them. The training is obviously good here. The nursing standards are high.”

Part of the Caring Homes Group, Wytham House is a purpose built home within the Oaken Holt estate. Together with Oaken Holt main house and the Coach House, Wytham House is surrounded by gardens and parkland extending to 23 acres in the heart of rural Oxfordshire. Wytham House provides dementia care for up to 40 residents.

The CQC praised the home and noted that mealtimes were considered social events and were seen to be enjoyed by residents with conversation and chattering throughout. Activities were also praised for involving families and linking to resident’s interests and hobbies.

Staff told the inspectors they worked well as a team and felt valued. One said; “There is a friendly and happy atmosphere, I get a good sense of achievement at the end of the day.”

Records show that all staff have received Caring Homes ‘Living in my World’ dementia training and the home has hosted special dementia awareness sessions for the local community.

Koren Evans-Slade, Home Manager, was also praised in the report and inspectors found her to be passionate about her role and with a clear vision of how Wytham House will continue to develop and improve in the future.

She said: “At Caring Homes we want to ensure that our home is just that – a caring home.

“Here at Wytham House we are all delighted at the praise we have received from the CQC inspectors following our first inspection and that we have achieved a Good overall rating.”

To find out about life at Wytham House the inspection team spoke with 11 residents and 10 relatives, looking at four people’s care records and three medicine administration records. The inspectors spent time with people at Wytham House, looking around the home and observing the way staff interacted with residents. They interviewed the home manager and deputy plus five staff which included a nurse, care staff, housekeeping, maintenance and catering.

To find out more about life at Wytham House, our events and activities, or to arrange a visit, please contact us on 0808 223 5402 or manager.wytham@caringhomes.org.

 

Wytham House

Home Manager

Amanda Cordery

Address

Oaken Holt,
Eynsham Road,
Oxford,
Oxfordshire,
OX2 9NL

Contact
0808 223 5402
View care home

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Coronavirus (COVID-19) Update
To Whom it may concern,

RE: A message from the CEO and Clinical Director

At Caring Homes we are following the latest Government advice and stopping visitors to all our homes, except for essential visits by healthcare professionals who will be required to adhere to strict protocols.

We understand that this may be very difficult for families but we are clear in our duty to ensure we protect the health, safety and wellbeing of our Residents and Colleagues as our top priority.

We want you to know that you can contact your loved ones through calls, emails, video and social media and we will support our Residents to view any messages you send over. We are confident that the teams in our homes are doing all they can to ensure that life remains as comfortable and sociable as possible. There will be a full programme of activities delivered by our in-house health and wellbeing teams.

We hope you will understand and support these actions and any further subsequent measures we might need to put in place.

Yours sincerely