A record breaking result for Mill House at the West Midlands Great British Care Awards

It was a record-breaking night for Mill House Care Home, in Chipping Campden, at the West Midlands Great British Care Awards on Saturday, 2nd November, with colleagues winning five prestigious awards – the most any care home has won in any one night throughout the whole Awards history. 

The big winners of the night also set several other records, with Activities Coordinator Paul Dixon, earning the title of ‘most successful regional finalist’ in the Awards history after winning all three of his categories, namely; ‘Best Newcomer’, ‘Care Innovator,’ and ‘Activities Co-ordinator.’

Mill House also had more individual home nominations than any other home in the awards history with colleagues shortlisted in 10 different categories in the final on Saturday.

The winners were announced at a glittering Gala evening, held at the Birmingham ICC and attended by over 450 guests. The winning colleagues from Mill House will go through to the National final held at the Birmingham ICC on 20th March 2020. 

The judges in all three of Paul’s shortlisted categories were extremely impressed and paid tribute to his dedication and passion for the wellbeing of residents. Judges said, “Paul’s passion for delivering a truly tailored programme of activities is matched by his endless creativity.” Judges also praised the way he extended his care and compassion to vulnerable individuals within the community saying, “Paul’s own personal experiences have enabled him to effectively impact positively on the lives of those in his care and in the wider community.”

Reflecting on their exceptional success, Paul said, “At Mill House we work together as a team, putting all our passion, efforts and enthusiasm in to ensuring the happiness and wellbeing of all our residents. While we are all absolutely thrilled to have received recognition for our individual contributions through these prestigious awards, we very much see this as a success for the whole team.”

The two other winners from Mill House were Office Administrator, Robyn Underwood who won the ‘Ancillary Worker Award’ in recognition for the way “she goes above and beyond to include residents in her day-to-day activities and understands how this impacts positively on residents;” and volunteer, Jennifer Hyndman, who won the ‘Unpaid Carer Award’ after judges were particularly impressed by her “unique ability to bridge the gap between residents with what might be seen as ‘regular’ nursing ailments and the residents on our dementia floor” and said, “she has kindness, compassion, understanding and an absolute genuine care for others.” The Great British Care Awards are a series of regional events held throughout England and are a celebration of excellence across the care sector. The awards pay tribute to those individuals who have demonstrated outstanding excellence within their field of work.

At Mill House, we deliver residential, nursing and dementia care for up to 45 elderly residents in a friendly and supportive environment.

If you would like to find out more about life at Mill House, what is happening at the home, events, or to arrange a visit, please contact us on 0808 223 5524 or email manager.millhouse@caringhomes.org

Mill House

Home Manager

Anna Senir


Sheep Street,
Chipping Campden,
GL55 6DR

0808 223 5524
View care home

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Coronavirus (COVID-19) Update
To Whom it may concern,

RE: A message from the CEO and Clinical Director

At Caring Homes we are following the latest Government advice and stopping visitors to all our homes, except for essential visits by healthcare professionals who will be required to adhere to strict protocols.

We understand that this may be very difficult for families but we are clear in our duty to ensure we protect the health, safety and wellbeing of our Residents and Colleagues as our top priority.

We want you to know that you can contact your loved ones through calls, emails, video and social media and we will support our Residents to view any messages you send over. We are confident that the teams in our homes are doing all they can to ensure that life remains as comfortable and sociable as possible. There will be a full programme of activities delivered by our in-house health and wellbeing teams.

We hope you will understand and support these actions and any further subsequent measures we might need to put in place.

Yours sincerely