Whittington House Nursing Home

Cheltenham, Gloucestershire

Lyndsey Dixon

Care Home Manager

Whittington House Nursing Home in Cheltenham, Gloucestershire is a modern, purpose-built home and provides residential, nursing and dementia care for up to 66 people. The home is situated in a residential location and backs onto private woodland.

  • Call us free 24 hours a day, 7 days a week on 0808 223 5396
  • We can assess your needs at home or in hospital
  • Rated ‘Outstanding’ by the CQC for being a responsive home and ‘Good’ in all other categories, read the full report here
  • The highest standards of professional nursing, residential and dementia care
  • Friendly and dedicated care team
  • Bespoke care plans designed to suit each resident
  • Accommodation of the highest standard throughout
  • Short and long term care packages
  • Our unique, award winning dementia training is accredited by City and Guilds

Whittington House Nursing Home

Whittington House offers a full range of nursing, residential and dementia care support – including trial stays, short stays and convalescent care, as well as long-term care.

Designed by award winning architects DWA and shortlisted for a Pinders Design Award,  Whittington House was purpose built to provide the highest standard of care and the best environment for our residents with spacious, light and attractive rooms, treatment facilities, beautiful gardens, private cinema, inviting relaxation areas, holistic therapy treatment rooms and a hair salon.

Bedrooms and communal areas have been designed to be fully accessible and are decorated and furnished to a high standard and to create a true sense of home. All bedrooms are en suite, and interconnecting rooms are available on request. Our residents are encouraged to bring important personal possessions to help make their rooms their own and to create a homely atmosphere.

When the weather is fine, our private woodlands and attractive sensory gardens offer a tranquil and welcome retreat. Internally, the home has a light, modern and welcoming ambience.

Our commitment to care

Whittington House is built to enable mobility in a safe environment, with specialist design features that are proven to enhance the lives of every resident and provides a complete care pathway for our residents – with residential, nursing and dementia care all available in one location. This means that residents can feel confident in the knowledge that their home can cater for them both now and in the future, if their care needs were to change.

To ensure that our highly skilled, professional nursing and healthcare team are supported to deliver continuity in every aspect of the care we provide, we liaise closely with local health practitioners to meet the specific needs of our residents and to ensure we provide the right care at the right time and their wishes and preferences are followed. To assist with rehabilitation, we can also arrange professional therapists for services such as physiotherapy, reflexology and other treatments.

How we ensure the wellbeing of our residents

Our home environment is light and spacious with a warm and welcoming atmosphere. The wellbeing of our residents is at the heart of everything we do at Caring Homes, and our highly skilled, dedicated and passionate care teams work hard to exceed standards.

Living in My World

Every team member receives our unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.


In addition to excellent care, Whittington House offers a varied daily menu and residents enjoy meals tailored to meet individual care needs and are personalised to accommodate special dietary requirements.

Visiting us

At Whittington House we operate an open visiting policy, where friends and family are able to share visits with residents at the times that are most convenient for them.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
Our trusted and well-liked visiting physiotherapist is available to treat and advise our residents.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
The regular team of visiting nurses are able to provide guidance, support and treatment to our residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
Private bathroom and shower facilities are offered to all residents, so they don't have the inconvenience of sharing, or waiting to use the washroom.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Residents and guests can enjoy peace of mind in the sanctuary of our secure patio area.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
The full range of Freeview stations, including popular channels such as Challenge and Film4, can be enjoyed by all our residents.
Cable television provides an additional choice of channels for our residents, including National Geographic and Hallmark Channel.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Residents can take advantage of the flexibility of free WIFI in their bedrooms, for added privacy and convenience.
Special sensors indicate when doors are opened or when movement is detected in the room. These alarms help reduce risk to vulnerable residents.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Private documents and cherished belongings can be kept secure in each resident's individual safe.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Visitors have access to their own, fully serviced toilet facilities.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Residents are can keep in touch with friends and family all over the world, as well as browse the internet, thanks to our reliable broadband, offered at no extra cost.
Residents can enjoy the cinema experience in the comfort of our bespoke cinema room, designed specifically with the needs of our residents in mind.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
Our well stocked library offers a range of fiction and non-fiction titles for our residents to enjoy.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
Our dedicated bariatric room features specialist hoists, bedframes, toilets and mattresses to cater for bariatric needs.
Friendly, fully qualified nurses are on-hand throughout the day and night to assist with our residents' needs.
Residents have full access to our private physiotherapists room, for one-to-one care and advice.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
Reliable, modern and quiet air conditioning units are positioned around our facility to create a comfortable environment, whatever the weather outside.
Convenient handrails have been fitted around our centre to aid mobility.
Professionally created dementia orientation signage has been positioned around our facility to assist residents' navigational requirements.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Cats and dogs are welcome in our centre, providing friendship and a special kind of therapy to our residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Our gardens, patios, paths and parking areas are kept clean and weather-ready by our visiting landscape gardening team.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Guests arriving by bicycle are welcome to use our smart and secure bike racks.
Our relaxing green spaces mean there is always somewhere to go for residents looking for peace or wanting some light exercise.
Residents are encouraged to explore our state of the art sensory garden, where they can experience the calming influence of the flowers and greenery.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
Gardening is an enjoyable activity for many of our residents, and we offer raised beds for residents to plant their own flowers and shrubs.
We are conveniently located near a bus stop, offering easy access for visitors and residents using the local transport facilities.
A local train station means we are conveniently located for friends and family travelling by railway.
Our new build development provides all the mod cons you would expect from a modern complex, including secure accessibility and comfortably heated rooms.
The smooth contours and fresh, electric feel of an urban environment make this a place full of energy and life.
Residents can enjoy the tranquillity and peace of our extensive gardens, which are fully secure and regularly risk assessed.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

As the Registered Manager of Whittington House Nursing Home, I lead a professional team in providing the highest standards of residential and nursing care for residents with varying needs. Our commitment ensures they lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I am a qualified Nurse with a degree in Specialist Practice for Oncology and Palliative Care as well as in depth knowledge of dementia care. During my career I have worked at Cheltenham and Bristol hospitals, as a ward sister in a local hospice, and as Manager of a Dementia Nursing Home.

The diversity of my job, with the opportunity to be a dynamic manager and role model, is very rewarding. I feel very fortunate to be in a post which gives me such fulfilment and which enables me to bring my confidence, knowledge, experience and skills to Caring Homes and my team, who in turn are enabled and encouraged to give the best care and support they can to our residents and their families.

I live in Gloucestershire where I was born and raised, and enjoy spending time with my partner and daughter, trying to share my relaxation time with my family as much as possible.

I love reading and music, as well as baking and cake decorating in my spare time. We have recently acquired an allotment and I can’t wait to start making the most of the outdoors together and then eating the hard-earned results of efforts!

Lyndsey Dixon

Visit Whittington House Nursing Home

Our Address

58 Whittington Road
GL51 6BL

Get in touch
call 0808 223 5396

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