Horsell Lodge

Woking, Surrey

Dacre Lassauniere

Care Home Manager

Welcome to Horsell Lodge, our newest home to join the Caring Homes Family. Located on the outskirts of the delightful village of Horsell, providing high quality residential, nursing and dementia care for 70 older people.

Horsell Lodge offers first class facilities and accommodation, allowing residents to feel welcome, relaxed and secure whilst also enjoying an active and independent lifestyle.

To view our full virtual tour of Horsell Lodge please click here to email us.

Horsell Lodge at a glance

  • Call us free 24 hours a day, 7 days a week on 0808 223 5513
  • Innovative dementia friendly design features, find out more
  • Day Care packages now available
  • Providing high quality, personalised residential, nursing and dementia care
  • Our unique, award winning dementia training is accredited by City and Guilds
  • Design principles based on Caring Homes 25 years of experience and latest research from leaders in Dementia research, Stirling University
  • 24-hour nurse call systems and electronic care plans with up to date information giving you peace of mind
  • Comfortable, homely lounges and bistro perfect for a cup of tea, catch up with friends or peace and relaxation

Designed for living well

The services and facilities at Horsell Lodge allow you to continue to live independently whilst having peace of mind that you have access to professional care and support whenever its needed – 24 hours a day, 365 days a year.

Care and support are tailored around your needs and a private and confidential assessment is arranged with the Home Manager so you can relax knowing you’ll have care and support to suit your specific needs from the moment you move in.

Our team go above and beyond to ensure that all residents’ individual needs are met; whether that’s personalising the interior of your room with some of your favourite things or getting to know you, your life, all about your favourite hobbies, preferences, foods and so on.

Safety and comfort are our foremost concern, so all our rooms are fitted with a nurse call system and acoustic monitoring for your peace of mind. As well as improving quality of sleep, acoustic monitoring can help to reduce the risk of falls. During your visit to Horsell Lodge ask a member of our team how acoustic monitoring can benefit you.

For those living with memory loss or dementia, design features include dementia-friendly elements such as interior decoration, new stable door feature, light levels, floor coverings and signage which help to promote a sense of calm and wellbeing, while enabling people living with dementia to find their way around independently and safely.

Award winning training

As well as ongoing training in their field, every team member receives our unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.

‘Food in My World’ also accredited by City and Guilds, develops colleagues across the hospitality team to stimulate senses and increase creativity in the cooking and presentation of food providing a much-improved dining experience for residents living with Dementia and or Dysphagia.

Caring Homes has also been commended for its commitment to training and has been honoured with the prestigious ‘Princess Royal Training’ Award.

Visting us

At Horsell Lodge we operate an open visiting policy, so residents and loved ones can visit at the times that are convenient for them.

Alternatively we have a number of other homes in the local area that you may like to visit including Coxhill Manor, also situated in Woking.

Care Facilities

An investigative assessment is carried out prior to residents joining our centre. This concentrates on health and home circumstances, so we can best assess every resident's individual needs.
To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
We offer reminiscence therapy to give residents an opportunity to recall and share happy memories. This is an enjoyable social activity, which can increase confidence and self esteem.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
Residents do not have to wait for treatment or travel to a GP's surgery, thanks to our retained GP.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Our qualified dementia team are experts in the latest developments in dementia care, identifying each resident's personal needs and creating a dedicated care plan catered to them.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
Private bathroom and shower facilities are offered to all residents, so they don't have the inconvenience of sharing, or waiting to use the washroom.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
We have fitted bright and visible contrast colour grab rails to aid residents using our bathrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Secluded patios provide a private space for residents to enjoy the gardens.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Residents can take advantage of the flexibility of free WIFI in their bedrooms, for added privacy and convenience.
Our clear fronted wardrobes means residents can view their contents at a glance, aiding them with the daily routine of getting dressed.
Clear fronted drawers, with easy viewing to contents, reduce stress and confusion to residents with dementia.
Padded headboards aid residents who want to sit up in bed, read and relax in comfort.
Private documents and cherished belongings can be kept secure in each resident's individual safe.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Clear, big button telephones have been installed to provide ease of use for our residents.
Bright walls and high contrast carpets are used throughout our facility to help residents find their way around the building.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.
Solid, easy grip door handles are provided to aid residents' navigation around their bedroom and the rest of the facility.
If necessary, our mirrors are easy to cover up. This can help reduce anxiety for our residents.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Our reception desk is always manned, with a knowledgeable weekend receptionist available to help.
Visitors have access to their own, fully serviced toilet facilities.
Residents and visitors can grab a bite to eat and enjoy a coffee in our relaxing on site café.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Residents are can keep in touch with friends and family all over the world, as well as browse the internet, thanks to our reliable broadband, offered at no extra cost.
Residents can enjoy the cinema experience in the comfort of our bespoke cinema room, designed specifically with the needs of our residents in mind.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
An engaging activity room, where residents can take part in group activities or enjoy a game of cards or dominoes, is available for use.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
Friendly, fully qualified nurses are on-hand throughout the day and night to assist with our residents' needs.
Residents have full access to our private physiotherapists room, for one-to-one care and advice.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Having the option of making your own cup of tea in a self serve kitchenette is a simple, but important choice we are proud to offer our residents.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
We help residents create memory boxes, filled with items such as photographs or tickets, to help stimulate happy memories from the past.
To assist with hearing in difficult environments, such as a theatre or church, we offer audio induction loops to our residents who use hearing aids.
Convenient handrails have been fitted around our centre to aid mobility.
Professionally created dementia orientation signage has been positioned around our facility to assist residents' navigational requirements.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
No dead ends – interest is created in the area to help avoid confusion and distress
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
State of the art computer facilities and tablets are available for use by our residents. We also offer support to those residents needing guidance with these devices.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
Gardening is an enjoyable activity for many of our residents, and we offer raised beds for residents to plant their own flowers and shrubs.
We are conveniently located near a bus stop, offering easy access for visitors and residents using the local transport facilities.
A local train station means we are conveniently located for friends and family travelling by railway.
Our new build development provides all the mod cons you would expect from a modern complex, including secure accessibility and comfortably heated rooms.
Residents can enjoy the tranquillity and peace of our extensive gardens, which are fully secure and regularly risk assessed.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

As Home Manager of Horsell Lodge I lead a professional team in providing the highest standards of care for up to 70 residents with varying needs.

I bring over 10 years of experience as a Care Home Manager. I have a strong professional and business background which blend with my care expertise to give me a breadth of knowledge and understanding on how to provide safe, comfortable care at the highest standard.

I’m at my best when I’m caring for other people and I believe relationships are incredibly important, so I am personally involved in all of our residents’ everyday lives.

One of the most rewarding aspects of my role is improving lives by supporting residents and their families. Every resident we care for has a history and a story to tell and learning about their lives is a wonderful privilege.

Supporting and developing the team around me is also very important to me, as this enhances our residents’ lives and drives outstanding care.

Outside of work I lead an active lifestyle as a keen cyclist who often takes part in charity cycle events of up to 100 miles and I enjoy playing the guitar in my spare time.

Dacre Lassauniere

Visit Horsell Lodge

Our Address

Kettlewell Hill
Woking
Surrey
GU21 4JA

Get in touch
call 0808 223 5513

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