Welcome to Horsell Lodge

Woking, Surrey

Luxury care home in a tranquil village setting

Located on the outskirts of the delightful village of Horsell, our stunning new home is built to the latest care standards. Living here is all about luxury, comfort and choice. There are many different enticing spaces to relax in such as the bistro and quiet lounges dotted around the home. We understand that residents like to continue to look their best, so our hair salon is open regularly for beauty treatments and pamper sessions. We are proud to be the only care home group to have our own unique award-winning dementia training and our innovative design features can help people to live well with dementia.

We're open for safe admissions, managing visits and routinely testing everyone. New residents benefit from a personalised wellbeing plan during their initial 14 days. If you’re a little unsure of what type of care is needed, we’re happy to help with the details.

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Key Information

We make sure each resident experiences care that's as unique as they are. Which is why we offer a range of care types and duration.

Care Types
- Residential Care
- Nursing Care
- Dementia Care
Duration
- Permanent Care
- Respite Care
- Convalescence Care
- Day Care
Room Availability

Limited
Price from
£1250
per week
Ratings
Carehome.co.uk Reviews
CQC Inspection

Freephone 0808 223 5513

Things you need to know

Horsell Lodge Indicative Pricing

Find out how we charge for the different services we provide and our indicative pricing in a clear, accurate and accessible format.

Sample Home Contract

Download a sample contract before you visit so you can ask us any questions in relation to your specific circumstances.

Our Funding Care Guide

We’ve created a helpful guide which explains how the funding process works and answers some of the most frequently asked questions.

Care Home Checklist

Ahead of your first visit, you can download our checklist of questions to discuss including most frequently asked COVID-19 related questions.

My World Dementia Guide

Read about our approach to supporting people to live well with Dementia including our care, support for families and Care Home design features.

Visiting Our Care Homes

We understand that it's important for you to view a home when choosing care. Here's what to expect when you visit one of our homes to minimise any risk of infection.

The types of care we provide

Convalescence Care

Support to get people feeling their best before returning home after time in hospital, an operation or a period of illness.

Dementia Care

A person with dementia may need more care and support as their condition progresses. Care at our home can help them to live well with dementia.

Permanent Care

From the day our residents move in, we do everything to help them settle in as well as offering support for the whole family.

Residential Care

Helping residents to maintain their independence with assistance such as bathing, toileting, dressing and eating as well as helping them to get around.

Day Care

Day care offers a friendly, refreshing option for people still living at home, but who might need some extra help, or just want a change of scenery during the day.

Nursing Care

Our own fully qualified Nurses have specialist expertise and are chosen for their compassion and experience.

Respite Care

Respite stays can be tailored to each person’s individual care needs which can be from a few days or for as long as is needed.

Living well with Dementia

We are proud to be the only care home group to have our own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Keeping things personal

At Horsell Lodge

The wonderful surroundings at Horsell Lodge are matched by the standard of care our team brings residents. We love learning as much as we can about the people we care for, so your loved one’s time is tailored to their individual needs, interests and preferences. This can be as small as knowing when they like to wake up, to how they like their tea, and everything in between.

We give as much independence as possible, letting individuals choose how to run the home and if they prefer dinner in front of the TV, or even dusting their own room, we’ll make it happen. Just as putting their own stamp on their bedroom, we’ll help them to personalise it with the things they love.

Every need catered for

Mealtimes are an important part of daily life at Horsell Lodge. We know eating well and the social experience of dining are key to health and wellbeing. Our chefs select a different menu each day, creating lots of home-cooked dishes with fresh ingredients to choose from. Using their in-depth knowledge of nutrition, they cater for any special diets and needs.

A real occasion

The dining rooms at Horsell Lodge are laid out in a restaurant style, with tablecloths, folded napkins, crockery and glassware. If preferred, meals can also be served in an individual’s room.

A chance to relax

We make sure mealtimes are a relaxed, enjoyable experience. Team members sit with residents to have a chat and support those who need a little extra encouragement or help.

In good company

Visitors are welcome to join us for a morning coffee or stay for a meal. On special occasions, we can also arrange intimate get-togethers and parties for families and friends.

A real occasion

The dining rooms at Horsell Lodge are laid out in a restaurant style, with tablecloths, folded napkins, crockery and glassware. If preferred, meals can also be served in an individual’s room.

A chance to relax

We make sure mealtimes are a relaxed, enjoyable experience. Team members sit with residents to have a chat and support those who need a little extra encouragement or help.

In good company

Visitors are welcome to join us for a morning coffee or stay for a meal. On special occasions, we can also arrange intimate get-togethers and parties for families and friends.

Keep doing what you love

At Horsell Lodge, there’s something to tickle everyone’s fancy – from arts and crafts to the hair salon, our packed schedule of events and activities, to picnics in the landscaped gardens. And if residents prefer to spend one-on-one time with a member of the team, they can read the paper, pop to the shops or have coffee and cake. We have strong connections with the Horsell community, many of our residents invite them to join in our activities or even run their own here.

Keeping busy

There are group activities to enjoy seven days a week, including crafts, quizzes, films and live entertainment. We also love one-to-one time with residents doing something they enjoy.

Out and about

Friends and family are welcome to visit whenever they like, and where better for a catch up than the bistro? If residents fancy a day trip, we’ll often pop out for tea and cake too.

House proud

We encourage residents to get involved with activities around the house. Simple things like gardening, hosting afternoon tea or laying the table for dinner can spark up friendships and help residents settle in.

Keeping busy

There are group activities to enjoy seven days a week, including crafts, quizzes, films and live entertainment. We also love one-to-one time with residents doing something they enjoy.

Out and about

Friends and family are welcome to visit whenever they like, and where better for a catch up than the bistro? If residents fancy a day trip, we’ll often pop out for tea and cake too.

House proud

Our team

You’ll find the team here are passionate about meeting every individual’s needs, going out of their way to make Horsell Lodge a place residents can call their own. Our team includes nurses and carers experienced in all types of care, from low-level to complex health support.

Dacre Lassauniere

Home Manager

As Horsell Lodge's Manager, I have a strong conviction that each resident should have the opportunity to live their life as they wish to, in this very comfortable and prestigious setting.

Matthew Sharp

Head Chef

I get to know every resident personally and their specific needs. I work closely with other teams to keep up-to-date on any changes to our residents health or nutritional needs.

What customers say

Independent Reviews

Gallery

Enjoy coffee and homemade cakes in our bistro.

Lounges with a homely feel offering the perfect location for relaxing and getting together with friends and family.

Whether you are looking for a light snack or dinner, our dining rooms are the ideal location.

Enjoy a family get together in our private dining room.

Various daily activities for you to get involved with if you would like too.

Outdoor space for you to relax in and catch up with friends.

Take a Tour of Horsell Lodge

Innovative Care Home design

Our homes have been designed using Caring Homes 25 years of experience as well as latest research from leaders in dementia research, Stirling University who are an international center of knowledge and experience.

Living well with dementia

Open shelving can help a person living with dementia to find the right clothes and can minimise confusion.

Automatic lighting

All en-suite room lights automatically switch on when movement is detected minimising the risk of falls and is a guide for residents to find their way to the en-suite facilities.

Innovative care planning

Electronic care plans can be accessed by family to keep them up to date. A silent nurse call system can be less distressing and does not disturb other residents.

Safe and accessible

Doors to en-suite wet rooms are fitted with two-way hinges, allowing them to be opened inwards and outwards, so if a resident should fall inside the bathroom, the door can be opened outwards to allow help quickly and safely.

Acoustic monitoring

A a sound detecting device which non-obtrusively listens to sleeping residents and triggers an alert for staff to respond as required so residents are not disturbed during the night by bedroom doors being opened to check on them.

Respecting privacy

Respecting residents’ privacy is of utmost importance. In-bedroom indicators (visual CCTV and/or audio) can be activated individually for each resident based on their preferences.

Part of The Community

We offer support to share our expertise, and advice for families and the community including Caring Cafes, Day Care and ‘Experience My World’ workshops.

Unique Bedroom Doors

New stable doors give residents a degree of choice such as closing the lower section and keeping the top open to see what's going on around them

Eating Well

Dementia friendly crockery can be easier to see against a table cloth and the lip on one side gives greater depth to improve the dining experience.

Bedroom Furniture Design

Open shelving can help a person living with dementia to find the right clothes, in the right order.

A room with a view

Garden rooms enjoy privacy and outdoor seating for warm days and summer evenings, as well as covered spaces to provide shelter in the cooler months. Low level sills maximise light and make the outside views accessible in all rooms.

Enjoying the outdoors

Wind-proof glazed terraces and balconies provide outdoor enjoyment and stunning views all year round. Level paths make gardens accessible for walks and gentle activity.

Independence

Dining rooms include kitchenettes with refrigerators, kettles, ovens, and sinks, for self-service by residents, friends and family.

A day with purpose

Activity rooms, Hair and Nail Salon, Cinema and Bistro are designed with residents and their visitors in mind. Residents can enjoy baking using cookers in activity rooms.

News

Mad Hatter's Tea Party at Horsell Lodge

4th August 2020

Mad Hatter's Tea Party at Horsell Lodge

4th August 2020

The team and residents at Horsell Lodge enjoyed a fun afternoon at their Mad Hatter's Tea Party.

Thank you to our everyday heroes

20th July 2020

We wholeheartedly appreciate everyone wanting to show their appreciation of our courageous colleagues and of the vital role they perform in caring for and protecting many of our nation’s most vulnerable members.

Tracey Fletcher-Ray

• Managing Director

Keeping our residents safe and well

1st July 2020

We look at life in our homes after launching our enhanced wellbeing programme and additional technology to keep residents engaged and connected.

Julie Mason

• Care Services and Operations Director

VE day celebrations

14th May 2020

Find out how our residents at Horsell Lodge celebrated VE Day.

Address
Kettlewell Hill
Woking, Surrey
GU21 4JA
Phone Number
0808 223 5513
Local Area
- Woking Station
- Bus stop 5 min walk
- Call us to arrange transport to our home
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