Brooklyn House

Attleborough, Norfolk

Kathryn Abbs

Care Home Manager

Brooklyn House is a modern, purpose-built care home in Norfolk, situated in the heart of the attractive market town of Attleborough, offering nursing care for up to 38 elderly people.

  • Professional nursing care
  • Convenient, yet quiet town centre location
  • Short and long term care packages
  • Friendly Care Team
  • High care standards
  • A home from home

The care we provide

Brooklyn House in Attleborough offers a full range of nursing care support – including trial stays, short stays and convalescent care, as well as long-term care.

Care is provided closely inline with each resident’s person centred care plan, this not only details specific healthcare needs, but also important events that have happened so far in their lives, and preferences in every day aspects of life. We appreciate the positive impact that family involvement can have in a residential care setting and we welcome active involvement and feedback from family members.

Brooklyn House retains the services of a local general practitioner, chiropodist, optician and pharmacy to ensure that the professional nursing and healthcare team are supported to deliver continuity in every aspect of the care we provide.

Our professional Care Team work closely with residents to ensure everyone who wishes to can play an active role in the day to day activities at the home. We have a dedicated Activities Coordinator who ensures there is a broad range of events for residents to participate in – from keep-fit classes to creative activities.

Brooklyn House Nursing Home

Brooklyn House offers considerate care design, reflecting domestic scale layouts and a traditional architecture form.The home offers a range of
communal and dining facilities, so residents always have the choice of spending time with friends or enjoying a moment of quiet reflection.
Bedrooms and communal areas have been designed to be fully accessible and are decorated and furnished to create a true sense of home.  All bedrooms are en suite, and residents are encouraged to bring important personal possessions to help make their rooms their own. The home also has assisted bathing facilities for residents who may require extra support.

When the weather is fine our secluded terrace and enclosed gardens offer a tranquil retreat. Internally, the home has a light, airy and welcoming ambience with residents benefiting from a broad and stimulating range of activities.

Living with us

Activities

At Brooklyn House we believe an active life is a happier and more fulfilling life. A key member of the care team is our full-time activities coordinator, who works with each resident to ensure everyone has an opportunity to participate in activities that have real meaning for them. Brooklyn House residents are encouraged to maintain the hobbies and interests they have built up over a lifetime and to try new experiences as and when they wish.

Our Activities Coordinator also benefits from the support of an extended network of professionals within Caring Homes. Our clinical team work with all of our activities coordinators to ensure activities contribute to physical and mental wellbeing, although simple enjoyment is of course the number one priority.

Activities extend well beyond the home. Brooklyn House plays an active role in the local community, working with local schools and societies to raise funds for charity and to promote community spirit. Of course, seasonal holidays, birthdays and anniversaries are always celebrated in style.

Dining

In addition to excellent care, residents enjoy meals tailored to meet individual care needs, as our Head Chef works with families and the residents to ensure that menus are tailored to residents’ wishes. Ingredients are chosen and meals are prepared to deliver a balanced, varied and nutritious diet, where the focus is on quality as well as nutritional benefits.

Visiting us

Brooklyn House has a reputation as being one of the top nursing homes in Attleborough and we operate an open visiting policy, so residents and loved ones can visit at the times that are convenient for them.

To access Brooklyn House by car,  please drive directly through the Lidls car park.

Accreditation

As the Home Manager at Brooklyn House nursing home in Attleborough, I have a qualified nursing background. Our home is fully registered with the Care Quality Commission, with both ISO9001/2000 and Hospitality Assured accreditation.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
Our trusted and well-liked visiting physiotherapist is available to treat and advise our residents.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
A visiting occupational therapist ensures each resident's particular needs are met in our facility.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
A retained registered mental health nurse is experienced in dealing with our residents and their requirements.
We use a friendly registered mental health nurse, who residents are familiar with and trust.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Residents and guests can enjoy peace of mind in the sanctuary of our secure patio area.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Special sensors indicate when doors are opened or when movement is detected in the room. These alarms help reduce risk to vulnerable residents.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Private documents and cherished belongings can be kept secure in each resident's individual safe.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Clear, big button telephones have been installed to provide ease of use for our residents.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Visitors have access to their own, fully serviced toilet facilities.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
Our well stocked library offers a range of fiction and non-fiction titles for our residents to enjoy.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
Friendly, fully qualified nurses are on-hand throughout the day and night to assist with our residents' needs.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
Convenient handrails have been fitted around our centre to aid mobility.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
No dead ends – interest is created in the area to help avoid confusion and distress
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Our well-loved visiting library service allows residents to enjoy all manner of reading and audio books, free of charge.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
An independent care fee planning advisory service is available to all residents, providing unbiased information and guidance.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
We are conveniently located near a bus stop, offering easy access for visitors and residents using the local transport facilities.
A local train station means we are conveniently located for friends and family travelling by railway.
Our new build development provides all the mod cons you would expect from a modern complex, including secure accessibility and comfortably heated rooms.
The smooth contours and fresh, electric feel of an urban environment make this a place full of energy and life.
A regular and comfortable minibus service is offered to residents wanting to explore local towns and visitor centres.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

I started my career on an acute Oncology and Haematology ward after qualifying as a Staff Nurse, and have since worked in both the public and private sectors. I have experience working in gastroenterology, nurse consultancy, elderly care and continuing healthcare.

Before becoming the Manager at Brooklyn House, I had previously worked as a Nurse here. I always felt the home had a warm and welcoming atmosphere, with an excellent quality of care. Whilst working here I got to know and understand the Caring Homes approach to care and have fully embraced it ever since. As soon as an opportunity presented itself for me to return, I did so, starting as the Deputy Manager before being promoted to Home Manager.

Becoming the Home Manager at Brooklyn House is my biggest achievement so far, my goal is to take the home from “Good” to “Outstanding” with regards to our CQC rating and hopefully becoming one of the first homes in Norfolk to achieve this.

I enjoy the relationships I have built up with residents, relatives and my Care Team, knowing that we have made a positive difference to our resident’s lives. I love to sit with residents and relatives, learn about who they are and about their lives before coming to us. I always try to learn about their families, their jobs, their hobbies and interests – about what’s important to them.

Born and raised in Norfolk, I now live in Dereham – which is about 13 miles from Attleborough – so I know the local area very well. I enjoy horse riding, arts and crafts activities, as well as cake design and creation – which our residents all enjoy as well.

Kathryn Abbs

Visit Brooklyn House

Our Address

Queens Road
Attleborough
Norfolk
NR17 2AG

Get in touch
call 0808 223 5412

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