Walstead Place

Haywards Heath, West Sussex, RH16 2QG

Jacqueline Ferguson

Care Home Manager

Walstead Place Care Home in Haywards Heath is a magnificent 19th century country squire’s residence, sensitively converted to provide the highest standard of residential care for up to 44 elderly residents. The home itself is located in the quietly beautiful hamlet of Walstead, just a mile from Lindfield.

 

At Walstead Place

  • Magnificent house in a stately setting
  • Excellent standards of care
  • Beautiful gardens and grounds
  • Dedicated activities coordinator
  • Strong community links
  • Stunning conservatory with views of grounds and countryside

Location & Features

Walstead Place care home in Sussex retains many fine period features, which are complemented by recent additions including a magnificent new conservatory adjoining the substantial main lounge. The home itself is matched by its grounds; over two acres of rolling lawns, a rose garden and an accessible walled garden set to the backdrop of the beautiful West Sussex countryside.

In keeping with its outstanding location, Walstead Place’s staff team work hard to provide the very best in care and were well deserved finalists in the Care Team of the Year category at Caring Homes’ Delivering Excellence Awards.

The Care we Provide

We offer a full range of residential care support, including trial stays, short stay and convalescent care, as well as long-term care. Residents are encouraged to bring important personal possessions to personalise their rooms.

Visiting

We also operate an open visiting policy, where residents and loved ones may visit at convenient times.

Accreditation

As the Home Manager at Walstead Place, I have a qualified nursing background and lead my care team to provide the highest standards of care. I also ensure that every member of our team receives the ongoing training they need to deliver the best care possible.

Our home is fully registered with the Care Quality Commission, with both ISO9001/2000 and Hospitality Assured accreditation.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
We offer reminiscence therapy to give residents an opportunity to recall and share happy memories. This is an enjoyable social activity, which can increase confidence and self esteem.
Our trusted and well-liked visiting physiotherapist is available to treat and advise our residents.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
The regular team of visiting nurses are able to provide guidance, support and treatment to our residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Our qualified dementia team are experts in the latest developments in dementia care, identifying each resident's personal needs and creating a dedicated care plan catered to them.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
We use a friendly registered mental health nurse, who residents are familiar with and trust.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
Private bathroom and shower facilities are offered to all residents, so they don't have the inconvenience of sharing, or waiting to use the washroom.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
The ultimate in luxury, our divan beds provide a good night's sleep as well as plenty of storage for residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Secluded patios provide a private space for residents to enjoy the gardens.
Individual balconies provide an elevated, spectacular view of our garden areas and allow residents to enjoy the garden from their own bedroom.
Residents and guests can enjoy peace of mind in the sanctuary of our secure patio area.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
The full range of Freeview stations, including popular channels such as Challenge and Film4, can be enjoyed by all our residents.
Residents can revel in the exceptional quality of High Definition Freeview television, offering stunning colours and a much sharper image compared to standard definition.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Our wall switches contrast to the wall colour, so they can be located quickly and easily.
Special sensors indicate when doors are opened or when movement is detected in the room. These alarms help reduce risk to vulnerable residents.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Bright walls and high contrast carpets are used throughout our facility to help residents find their way around the building.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.
Solid, easy grip door handles are provided to aid residents' navigation around their bedroom and the rest of the facility.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Visitors have access to their own, fully serviced toilet facilities.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
A bright and airy conservatory is the perfect environment for residents to enjoy views of the garden.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Having the option of making your own cup of tea in a self serve kitchenette is a simple, but important choice we are proud to offer our residents.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
Convenient handrails have been fitted around our centre to aid mobility.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Cats and dogs are welcome in our centre, providing friendship and a special kind of therapy to our residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
Our themed reminiscence lounge encourages residents to recall fond memories of times gone by.
No dead ends – interest is created in the area to help avoid confusion and distress
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Our well-loved visiting library service allows residents to enjoy all manner of reading and audio books, free of charge.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
An independent care fee planning advisory service is available to all residents, providing unbiased information and guidance.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our relaxing green spaces mean there is always somewhere to go for residents looking for peace or wanting some light exercise.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
We have several greenhouses onsite for residents to grow their own produce, should they choose to.
Gardening is an enjoyable activity for many of our residents, and we offer raised beds for residents to plant their own flowers and shrubs.
Residents can plant and manage their own vegetables in our mature vegetable garden.
We are conveniently located near a bus stop, offering easy access for visitors and residents using the local transport facilities.
Friends and family arriving by bus can enjoy the complete convenience of a bus stop on our doorstep.
Our listed building is full of grandeur and steeped in history, providing a beautiful, traditional home for our residents.
The smooth contours and fresh, electric feel of an urban environment make this a place full of energy and life.
A regular and comfortable minibus service is offered to residents wanting to explore local towns and visitor centres.
Residents can enjoy the tranquillity and peace of our extensive gardens, which are fully secure and regularly risk assessed.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

I have vast experience in the elderly care sector. As a registered nurse with over 25 years experience, mainly in elderly care, I have worked in nursing homes as a Registered Nurse and as Home Manager. I have also worked as Operations Area Manager for a large healthcare company. I came back to the role of Home Manager as I missed working in a care home.

My primary responsibilities are to provide quality care to all clients, oversee and maintain the smooth running of the business on a day to day basis, maintain standards in accordance with the regulations, and also to ensure that the home is optimally marketed.

I enjoy the daily contact I have with residents, their families and my Care Team. I also enjoy ensuring that the home is able to provide the appropriate care to all clients while maintaining their independence, privacy and the right to choose.

I achieved my Registered Managers Award in 2001 and I’m passionate about person centred care; I believe in considering a resident’s life history when planning their care. As a manager I am passionate about dementia care and have completed a leadership course on this subject.

I’ve achieved many things in my life, but my greatest achievement – and what I’m most proud of – is having three great children and seeing them through school and into good careers. I also previously completed the ‘Race for Life’, and am very proud of this too.

Jacqueline Ferguson

Visit Walstead Place

Our Address

Scaynes Hill Road
Walstead
Haywards Heath
West Sussex
RH16 2QG

Get in touch
call 0808 223 5543

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