Mount Pleasant care home

"Lovely rooms, clean, no smells. Staff friendly and caring. One of the best I've viewed when looking for somewhere for my father." - Christine E

"1) Modern well appointed purpose built home in attractive setting. 2) Dedicated staff (although slightly under staffed). 3) Suitable as a residential home but does not offer nursing care. 4) Professional management. 5) Comparatively high cost for the area, compensated for by its advantages." - David W

"Very clean home well respected residents by all staff and very good care." - Angela T

"From the very first visit we found the atmosphere in the home a pleasant and relaxed one. The staff gave the impression they enjoyed their working environment. Nothing seemed too much trouble and the home was one of the cleanest we had considered for our sister. This is a well run home, everyone knowing their responsibilities and always ready to go the extra mile for the residents." - Bryan Savage

"This review is done after 7 weeks at the home. Friendly staff, helpful manager. Clean environment with no unpleasant odour! Comfortable rooms. Facility for couples to share an interconnecting room. Lots of activities. Choice of food." - Andrew J

"My Aunt aged 92 has been a resident at Mount Pleasant for 18 months. Her medical condition makes it difficult for her to join in the many activities run by the home. The staff go that extra mile to ensure she remains stimulated and content. Meals are a delight, I feel assured that her every need is well looked after. My Aunt is mentally alert and her opinion of the home is "It's Wonderful."" - Austin Morrell

"A very pleasant atmosphere, relaxed but very efficient." - Rodney F

"Staff and management create a happy and caring environment in which the well being of residents is always number one priority." - Bob Gooderick

"This home delivers the kind of care you hope and expect your relatives to receive. The management and staff work well as a team and are very effective in reacting to new challenges. Nothing is too much for them and their attention to the residents needs is excellent. Visitors are always welcomed with a smile and there are several quiet areas where you can sit with your relative. Communication between the care home staff and the relatives is first class." - Philip K

"Thomas is well cared for, I as his wife would certainly voice my opinion, simply when I visit my husband I watch look and see after 62 years of married life, I would know if my husband was not happy. After twelve years looking after him myself, I can say with all honesty that he is getting all the care and attention he needs. Bless all the carers and all the staff." - Patricia Pearson

"In all first class, no cause for complaints. I am disabled myself and in the near future looking forward to a weeks holiday here." - Len Clamp

"Having experienced this home for my brother this is the best one I could find for him in this town. The quality of staff is good, they appear to be thoughtful and caring." - Denis Scattergood

"The staff have been lovely to my mum. She feels though its her home. When they phone me it is obvious they care about her." - Julie S

"The home recently had a major incident which flooded 10 rooms my mothers included). The response and actions of all the staff was excellent, mother was moved, without injury, to another room and we were informed on a regular basis of progress being made to get things back to normal. Nothing was too much for the staff. They are very attentive and try to accommodate the residents needs daily, which at times can be very difficult, but they always do it with a smile." - Philip K

"The home has a good atmosphere, residents are contented and happy. After my aunt was discharged from hospital, the medical staff were of the opinion that she would mainly be in a wheelchair. The care home staff have been instrumental in keeping my aunt mobile. She feels safe and well cared for. Lots of entertainment and activities on offer." - Susan G

"My 92 year old aunt enjoys being a resident. She is quite frail physically and does not participate in the numerous activities available. But that is through choice and the staff however compensate greatly by providing a family atmosphere. The food is great and very varied with lots of choice. The home has just won 5 ticks in their latest CQC inspection (summer 2012). I endorse this highest rating unconditionally." - Austin Morrell

"The home treats all residents with dignity and respect. Great variety of activities. Good home cooking. Very friendly atmosphere and responsive staff." - Angela T

"Lovely setting with opportunity to sit outside in the garden. The staff are very friendly, nothing is too much trouble. Good manager. Rooms are nicely furnished and beautifully clean. A wide range of activities inside the home and opportunities to go into the local community. A choice of food at meal times, specific needs catered for. Excellent laundry service. Individual care needs met." - Carol W

"I looked at all homes in the area and found this to be the best. The level of care is excellent. All staff from the manager to the cleaners show concern and respect for the clients. Dignity is paramount. There is a good activities programme for residents with their needs being met daily. Trips to the church, garden centres, town, etc are regular and can be on request. I cannot praise the home enough." - Julia Dumelow

"My dad has been a resident for over 4 years, during this time I have found all staff friendly and caring. All the residents are treated with dignity and respect. No matter what time of day you visit you will always be given a warm welcome. I am always kept informed of any problems that may arise. From day one there has been no cause to complain about anything. I would highly recommend this care home." - Tina M

"There are 3 outstanding facets. 1. Anne-Marie diligently leads a team who provide a caring and happy atmosphere, nothing is too much trouble. 2. The residents are continuously supported and stimulated into joining in activities. There is never a dull moment. 3. The food menu is varied and always offers a healthy choice, meal times are a treat. I would recommend Mount Pleasant without hesitation." - Bob Gooderick

"My mother Elsie Gooderick, has been in the care home for 7 years now. She enjoys it so much. The staff go out of their way to ensure the residents are engaged as much as possible. Their teamwork is exemplary. It is always a pleasure to visit." - Bob Gooderick

"Frank has spoken (almost non stop) about his week with you and waht a great time he had and how friendly and helpful everyone was to him. It has re-assured me no end and I shall have no qualms in the future for his 'respite'." - Chris V

"My Mother who is 93 has been in Mount Pleasant for some 7 years now. She has passed from a cheery resident to one who has now mild dementia. The staff at Mount Pleasant have been so attentive and caring following Mother's progress. She now requires a lot of individual attention at meals, day and night times. The staff are wonderful in providing such attention." - Bob G

"I can only very highly recommend this care home. At the beginning my Mother needed very little help, but little by little her needs have been more severe and the staff have followed her. All the staff, from the handyman, the cleaners, the carers to the manager are always smiling for her and treat her as the most important resident which is lovely for an old lady. Living abroad and only visiting occasionally, I feel totally reassured." - Jeanne F

"My dad has been a resident for over 3 years. All the staff are caring and friendly. All residents are treated with dignity and respect. The management are always accessible. The food is excellent quality. Plenty of activities for residents to participate in. I would highly recommend Mount Pleasant, Winshill, excellent value for money." - Tina M