Heffle Court care home
Retirement Home in Heathfield
Contact Details
Home Manager
Debby Potter
New Resident Enquiries
During Office Hours
0808 166 9033
Outside Office Hours
01435 864 101
Job Enquiries
0808 168 1300
Located in the East Sussex market town of Heathfield, Heffle Court is a purpose-built care home providing specialist care for 32 elderly residents living with a form of dementia. The home offers a range of care provision from residential to nursing care depending upon the needs of the individual.
Heffle Court retirement home has a truly excellent reputation amongst residents, families and care professionals for the quality of care provided. The home focuses on therapeutic activities based on residents’ life experience and even has a smallholding, Willow Farm and teashop.
Heffle Court’s dementia care provision has been designed to meet the University of Stirling’s standards, which are widely acknowledged as providing the best living environment for people living with dementia. Stirling’s Dementia Services Development Centre is renowned as the world leader in this field. The Stirling approach ensures that residents are able to move freely around the home, with bedrooms and communal areas appropriately laid out and clearly signposted to minimise confusion or disorientation.
Heffle Court is ideally equipped to provide residential and nursing support for elderly people living with different types of dementia, including Alzheimer’s disease, vascular dementia and Korsacoff’s syndrome. However, staff never lose sight of the fact that, first and foremost, Heffle Court is home to our residents.
This care home offers a full range of specialist dementia support, including trial stays, respite breaks and convalescent care as well as long term care. Residents are encouraged to bring important personal possessions to personalise their rooms. Heffle Court operates an open visiting policy, where residents and loved ones may visit at convenient times. In common with all of our homes, Heffle Court’s manager has a qualified nursing background. The home is fully registered with the Care Quality Commission and has ISO9001/2000 and Hospitality Assured accreditation.
- Specialist dementia care
- Excellent reputation for high quality care
- Therapeutic environment
- Wonderful atmosphere
- Highly regarded by care professionals
- Friendly dedicated staff team
- Rich and engaging activities
If you would like to know more about our care homes in East Sussex please feel free to contact us.
This care home in East Sussex provides specialist dementia care for 32 residents, with residential and nursing care available.
At every Caring Home, there is a dedicated activities co-ordinator who is on hand to support residents in learning new hobbies and maintaining existing ones.
An activities programme is developed by the activities co-ordinators who work in conjunction with the clinical team in reviewing each individuals occupational interests and tailoring an activities programme that addresses them.
For further information about activities please visit our “living with us” section.
Care Categories
- Residential Dementia
- Nursing Dementia
Care Specialisms
- Alzheimer's
Related Care Homes in East Sussex
"My wife has been at Heffle Court since November 2012 and the staff are so caring and have respected my wife's wishes. All that we would really like to say is that we are so glad that we found Heffle Court." - C K
"My mum has lived at Heffle Court for over 3 years. During all of that time I have been extremely happy with the level of care and compassion that she receives and I have NEVER had any cause for concern. I found having to put my lovely mum into a home an incredibly difficult thing to do. But, from the outset, it was clear that I had made an excellent choice with Heffle Court and my mum has been very happy and comfortable there... carehomes.co.uk" - Celia G
"Heffle Court have looked after my husband for over 1 year now and I have no hesitation in recommending them as I feel the care that he has received has been excellent treating him with great care and respect." - Jean Adams
"I struggled with putting my husband into a care home, but unfortunately it was taken out of my hands and the Social Worker said that he must go into a home for Respite. He was given a bed at Heffle Court for a couple of weeks. When I got him home I managed for a little while and then the decision was taken that he must go into a home, and to my delight there was a place available at Heffle. To be perfectly honest it was the best thing for my husband as all the staff from management down were wonderful at looking after him, they helped him to have a good quality of life, treating him with dignity and respect... carehomes.co.uk" - Sylvia Osborne
"Everybody is very caring and the home has a lovely happy feeling." - Yvonne Walters
"Highly professional level of service received. From management to carers, to cleaning and domestic staff." - Dee T
"I put my wife Rosemary into Heffle Court, because I could not cope at home. I found Heffle very cooperative with everything you ask for. Its very clean and I spent a lot of time in the home. I had many meals in there, which I found very good. I also spent a lot of time with the residents which I found very good. I found the management very good. I think it is a very good home." - Roser M
"Mum has lived at Heffle Court for a number of years now, during which time the staff have cared for her expertly, with great kindness and dignity, and got to know her well. They have a lot of experience in managing the challenges of dementia conditions, which ensures the residents are as anxiety-free as possible while offering them the best quality of life that they can have. In addition they provide a great deal of understanding emotional support to the families of residents... carehomes.co.uk" - Julia P
"Staff always friendly and helpful. They try very hard to stimulate residents. Bedrooms are okay. My father-in-law is a resident in the nursing unit, he likes it and seems quite happy and well cared for." - Wendy B
"Lots of stimulation is on tap in a jolly, clean and friendly place with a farm attached. We have relied totally on a magnificent staff who have cared for a sister devotedly." - John H
"It's a local home to me, I can visit my wife daily. It is nice and friendly. The staff are also very nice. My daughter and myself are very impressed with the home." - Peter B
"On entry, a really homely feel, with a lovely area of space to use. Warm, friendly, caring staff, treating each resident as an individual. Outside secure grounds with added bonus of animals for all to enjoy." - Margaret W
"All of the staff are extremely caring and go out of their way to make the residents as comfortable as if they were in their own homes. The food is freshly cooked and looks wonderful. The rooms are light and airy and families are encouraged to visit at any time and are always welcomed warmly by the staff. There is a real family atmosphere. They have a fantastic outside area with animals and birds for the residents to interact with... carehomes.co.uk" - Lynne Fraser