Firtree House care home

"My husband is very happy here. The staff are friendly and very helpful. The meals are very varied and he always says how nice they are. Jackie is always very helpful and is often available for us to talk to even if she is busy she will make time. I am always made welcome and included in my husband's care." - Yvonne Wilson

"Just a wonderful, homely, caring place - we were so lucky to find a well run home." - Pat Swindells

"While my mother was a resident at Firtree House, she was treated with the utmost respect and care. The staff were wonderful to her, always friendly and courteous. I would recommend Firtree House to anyone." - Dorothy Weller

"When I visit Firtree the staff are always so friendly and welcoming. Firtree is clean, safe and homely. The staff go out of their way to accommodate you and nothing is ever too much for them. The manager is passionate about Firtree and is always around to answer questions, if I have any." - Rebecca P

"My uncle was admitted to Firtrees last year and my family and I could not believe how well he is looked after. The manager and staff are very caring, lovely people who always have a smile for us and I know that can't always be easy in the job they do. I was so impressed with Firtrees that I have now been lucky enough to place my mother here as I know these people will love and care for her as they do all their residents." - John R

"Firtree House is located in a quiet neighbourhood amongst pleasant surrounds. The home has a friendly and homely atmosphere. The staff and management are all very caring, helpful and friendly. We would recommend this home to anyone without hesitation." - Robert B

"My husband is a resident here and he loves his room. The staff are wonderful and Jackie the manager is so caring towards the residents and her staff. Everyone at Firtrees are always kind and courteous and make me feel welcome when I come to visit." - Hazel E

"Excellent care and nursing, very clean and good food." - Philip C

"Our closest friends, Janet & Jim L are both residents in Firtree Nursing Home. Sadly Janet had a stroke 4 years ago in Sept and Jim whilst visiting her two years ago had a stroke also. They have rooms next to each other and the staff at the home do everything they can to oblige with their need to remain as close as possible. Janet can be difficult both mentally and physically, but she is treated with compassion and consideration by very caring staff... carehomes.co.uk" - Jill P

"I visit the home often, and I am very impressed by the care. The staff show great care and respect for the residents and a wonderful happy atmosphere is felt." - Serena A

"Caring and trustworthy staff. Cheerful and relaxed atmosphere." - Kay A

"The home was always very welcoming and friendly towards patients, family and friends. Visiting was ever so flexible. Anyone needing a placement, these are top people." - Michael G

"As a resident at Firtree House I would highly recommend the home. The staff are kind and caring and patient. Jackie the manager is wonderful and kind and has a lovely family who have helped me greatly." - Ivy S

"This was my first visit to the home and I was greeted by a very helpful and friendly nurse who took me to meet Jackie Cullip the Head of Care. The home was very clean and all the staff and residents were happy and very cheerful. It was a pleasure to visit such a caring environment and I would not hesitate to recommend this home to anyone looking for residential care for a loved one." - Elaine W

"Under the very capable eye of Jackie Cullip the care manager at Firtrees the residents are encouraged to treat the place as their home. She makes sure she is always available to listen to and try to meet any requests by both residents and relatives. All the staff are taught to respect the people in their care. My father spent the last 7 years of his life in this home and died there last October aged 99... carehomes.co.uk" - Dorothy H

"Firtrees is a very friendly and homely nursing home. They care well for the residents and are very kind and friendly to close family. My husband is happy in their care which is my prime consideration and there is always someone I can talk to if need be." - Dreda B

"The hospital at Pembury recommended two homes, Firtree was our choice. When we visited to look around we felt this would be the best place for care. It turned out that we made the best choice. While Barbara was in there the care was the best. If she wanted anything if it was available it was supplied." - Ronald D