Coxhill Manor

Woking, Surrey

Alan Horler

Care Home Manager

At Coxhill Manor care home in Woking we provide residential, nursing and specialist dementia care for up to 58 residents. Our peaceful and secluded location on the outskirts of Chobham, near Woking in Surrey, makes our home a great place to live. We have also recently added a number of delightful garden rooms, affording wonderful views over the grounds.

  • Stunning country house location
  • Professional nursing care
  • Specialist dementia care
  • Beautiful landscaped gardens and grounds
  • The highest standards of hospitality
  • Excellent reputation
  • Large spacious rooms suitable for couples

Our commitment to care

Coxhill Manor is ideally placed to meet residents’ changing care needs. The home offers a full care pathway – from residential support to nursing care and dedicated dementia care. Specialist interior design features help to ensure that our residents are able to move freely around their home, with bedrooms and communal areas arranged specifically to minimise confusion and aid orientation.

The care we provide

At Coxhill Manor we are fully equipped to provide residential support for elderly people living with different types of dementia, including Alzheimer’s disease and vascular dementia. Our compassionate Care Team never loses sight of the fact that, first and foremost, Coxhill Manor is our residents’ home.

We offer a full range of residential, nursing and specialist dementia support at Coxhill Manor – including trial stays, short stay and convalescent care, as well as long-term care. We always encourage our residents to furnish their rooms with important personal possessions, to really make the space their one.

Visiting us

Our open visiting policy at Coxhill Manor, helps residents and loved ones share visits at the times that are most convenient for them. As the Home Manager, I have a qualified nursing background and strive to lead my professional Care Team in providing the highest standards of person-centred care.

Why choose Coxhill Manor?

Coxhill Manor retains a myriad of period features – from stained glass and leaded windows, to parquet flooring, original fireplaces and rooms with fine high ceilings. Our home provides accommodation of distinction and the atmosphere here is always welcoming. Residents can relax in elegant day rooms, enjoy fine dining in our two restaurant-style dining rooms, or chat over a latte in our coffee bar.

Accreditation

Our home is fully registered with the Care Quality Commission, as well as having both ISO9001/2000 and Hospitality Assured accreditation.

Our open visiting policy at Coxhill Manor, helps residents and loved ones share visits at the times that are most convenient for them. As the Home Manager, I have a qualified nursing background and strive to lead my professional Care Team in providing the highest standards of person-centred care.

Our home is fully registered with the Care Quality Commission, as well as having both ISO9001/2000 and Hospitality Assured accreditation.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
We offer reminiscence therapy to give residents an opportunity to recall and share happy memories. This is an enjoyable social activity, which can increase confidence and self esteem.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
Residents do not have to wait for treatment or travel to a GP's surgery, thanks to our retained GP.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
The regular team of visiting nurses are able to provide guidance, support and treatment to our residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Our qualified dementia team are experts in the latest developments in dementia care, identifying each resident's personal needs and creating a dedicated care plan catered to them.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
We use a friendly registered mental health nurse, who residents are familiar with and trust.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
Our fully-fitted and generously sized bathrooms ensure all residents have easy access to a toilet and washing facilities.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
The ultimate in luxury, our divan beds provide a good night's sleep as well as plenty of storage for residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Secluded patios provide a private space for residents to enjoy the gardens.
Individual balconies provide an elevated, spectacular view of our garden areas and allow residents to enjoy the garden from their own bedroom.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Padded headboards aid residents who want to sit up in bed, read and relax in comfort.
Private documents and cherished belongings can be kept secure in each resident's individual safe.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Clear, big button telephones have been installed to provide ease of use for our residents.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.
Solid, easy grip door handles are provided to aid residents' navigation around their bedroom and the rest of the facility.
If necessary, our mirrors are easy to cover up. This can help reduce anxiety for our residents.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Our reception desk is always manned, with a knowledgeable weekend receptionist available to help.
Visitors have access to their own, fully serviced toilet facilities.
Residents and visitors can grab a bite to eat and enjoy a coffee in our relaxing on site café.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Residents can enjoy the cinema experience in the comfort of our bespoke cinema room, designed specifically with the needs of our residents in mind.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
An engaging activity room, where residents can take part in group activities or enjoy a game of cards or dominoes, is available for use.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
Our well stocked library offers a range of fiction and non-fiction titles for our residents to enjoy.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
Friendly, fully qualified nurses are on-hand throughout the day and night to assist with our residents' needs.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
A bright and airy conservatory is the perfect environment for residents to enjoy views of the garden.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Having the option of making your own cup of tea in a self serve kitchenette is a simple, but important choice we are proud to offer our residents.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
To assist with hearing in difficult environments, such as a theatre or church, we offer audio induction loops to our residents who use hearing aids.
Reliable, modern and quiet air conditioning units are positioned around our facility to create a comfortable environment, whatever the weather outside.
Convenient handrails have been fitted around our centre to aid mobility.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Cats and dogs are welcome in our centre, providing friendship and a special kind of therapy to our residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Our gardens, patios, paths and parking areas are kept clean and weather-ready by our visiting landscape gardening team.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
An independent care fee planning advisory service is available to all residents, providing unbiased information and guidance.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our relaxing green spaces mean there is always somewhere to go for residents looking for peace or wanting some light exercise.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
Gardening is an enjoyable activity for many of our residents, and we offer raised beds for residents to plant their own flowers and shrubs.
Residents can plant and manage their own vegetables in our mature vegetable garden.
A local train station means we are conveniently located for friends and family travelling by railway.
Our listed building is full of grandeur and steeped in history, providing a beautiful, traditional home for our residents.
Our countryside location means we offer a natural, healthy space for our residents to unwind and relax in.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

I joined Caring Homes in 2012, after having spent a number of years managing respite care services and getting new care homes for people with learning disabilities up and running smoothly. In recent years, I have managed care homes for elderly residents in Woking. I have now been a registered manager for twenty years.

With a particular interest in palliative care and dementia, I ensure that every single member of my Care Team puts the individual care needs of each resident first. Whilst providing the highest quality clinical care is vitally important, I know that it’s the little things that mean a lot; anything from making sure that my residents’ favourite tipples are available, to installing a cat-flap to make life easier for an elderly cat and her elderly owner.

I enjoy the day-to-day running of Coxhill Manor and am constantly looking for ways to enhance the quality of life of the people who live here, whether they take a short respite break or move in permanently. I firmly believe that every resident should be involved in all decisions relating to their own care and should have as many opportunities as possible to live life as actively and independently as they choose. I hope to make Coxhill a significant part of the local community, and often invite guests to join in the many activities on offer, or to simply drop in for a cup of tea and a chat.

I take my job very seriously and work hard to make sure that people nearing the end of life do so with total dignity. My whole Care Team genuinely have the best interests of our residents at heart; creating a comfortable, supportive, stimulating and – above all – friendly atmosphere in our home. Whenever I get the chance, there’s nothing I like better than sitting with our residents, listening to their stories and sharing a joke or two.

I enjoy walking – the Pembrokeshire coastal path beckons – as well as playing football and cycling in my spare time.

Alan Horler

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Our Address

Station Road
Chobham
Woking
Surrey
GU24 8AU

Get in touch
call 0808 223 5420

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