Welcome to Ivy Court Norwich, Norfolk

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Take a Virtual Tour

Watch the video below to take a virtual tour of Ivy Court. If you'd like to see all the rooms and move around the home at your own leisure, you can view the 3D tour here.


Quiet spaces to be able to read a good book or have a chat with other residents.
We encourage residents to personalise their room to make it feel homely.
Enjoy a light bite or full three course meal with other residents in our dining rooms.
Enjoy drinks and homemade cakes in our bistro.
Visit our salon for a pamper session, ideal so residents can continue to look and feel their best.
Wonderful landscaped gardens and outdoor space for you to enjoy with visitors and family.

Key Information

We make sure each resident experiences care that's as unique as they are. Which is why we offer a range of care types and duration for individuals or couples.

Making memories this summer at Ivy Court Care Home

Carer and resident enjoying the garden whilst on a summer respite stay

Book a respite stay for peace of mind

Our all-inclusive short stays offer something for everyone and can be pre-booked to suit your future plans. Enjoy afternoon tea with family or time outdoors in our gardens, while making new friends. So whether you need a short break or permanent care, we take time to get to know you and understand your individual needs with the added reassurance of discreet help when you need it.

Residents may be admitted to a care home from the community without needing to complete a 14-day self-isolation period, if they satisfy the requirements. Please ask for details.

What customers say

Independent Reviews

CQC Inspection

The health and wellbeing of our residents is our absolute priority and we take feedback from the CQC seriously. Please ask about our report and actions plans.

Carehome.co.uk Reviews

Customer Satisfaction Score


Based on an independent survey completed by our resident's friends and family.


Families we’re helping

Keeping things personal

At Ivy Court

The fantastic location of Ivy Court is matched by the standard of care our team brings residents. We love learning as much as we can about the people we care for, so your loved one’s time is tailored to their individual needs, interests and preferences. This can be as small as knowing when they like to wake up, to how they like their tea, and everything in between.

We give as much independence as possible, letting individuals choose how to run the home and if they prefer dinner in front of the TV, or even dusting their own room, we’ll make it happen. Just as putting their own stamp on their bedroom, we’ll help them to personalise it with the things they love.

Keep doing what you love

At Ivy Court, there’s something to tickle everyone’s fancy – from the craft room to the hair salon, our packed schedule of events and activities, to picnics in the lovely garden. And if residents prefer to spend one-on-one time with a member of the team, they can read the paper, pop to the shops or have a pint in the local pub. We have strong connections with the Norwich community, many of our residents invite them to join in our activities or even run their own here.

Meet the Manager

Lorna Smith

As the Home Manager I believe our residents should be able to live the life they want and be able to be themselves. I enjoy taking on the responsibilities that come with managing a home and I encourage the inclusion of everyone in the home, to create a friendly environment and a great place for us all to live and work.

I have been a Home Manager for over 15 years and have previously worked in different care settings, including as a nurse at Wellington hospital on the burns and plastics unit, so have gained various skills throughout the care sector.

I operate an open-door policy and am approachable, not only to my team, but to the residents and their relatives too as it is their home. I encourage residents to make their rooms their own, by bringing in personal items to help make it homely for them.

I am passionate about being able to support and develop my team and seeing team members grow in their roles at the home as I work with them to offer the best care possible.

Having been a nurse since the age of 18 I have managed to gather a wealth of knowledge, been able to take on various opportunities but for me the most important thing is that I have and still do enjoy every day of being at work and the support that I can give to my residents.

In my spare time I love having a wander around the shops. I enjoy reading and learning about history, so it’s great for me to be able to hear first-hand some of the residents’ stories from years gone by.

Our team

You’ll find the team here are passionate about meeting every individual’s needs, going out of their way to make Ivy Court a place residents can call their own. Our team includes nurses and carers experienced in all types of care.

Bea Bialasik

Deputy Manager

I feel really passionate that our residents and their families are treated as individuals, providing high quality care and ensuring they can continue to keep doing the things they love.

Claudio Moreira

Head of Care

I work hard to ensure that those in our care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

Anna Hewitt

Head of Housekeeping

It is important to ensure that our residents home is kept safe, welcoming and comfortable at all times

Things you need to know

The types of care we provide

Living well with Dementia

We are proud to be the only care home group to have our own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Read more


  • Address
    Ivy Road
    Norwich, Norfolk
    NR5 8BF
  • Phone Number
    Local Area
    • Norwich
    • Norwich Station
    • Bus stop 5 min walk
    • Call us to arrange transport to our home
  • Estimated driving time

    Fill in the form below to get the estimated driving time.

    See on Google Maps

Any questions?
Call us free 24 hours a day, 7 days a week.

Last year we helped over 5,000 families find the right care with free advice on anything from funding care to finding the right home and moving in.

We can help with advice on paying for care and how funding works. We can check availability in all of our homes and send you the latest brochure. If you'd like to meet our Home Manager, we'll book an appointment at a time to suit you.

0808 202 0478 Freephone
Enquire now 0808 202 0478