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Welcome to Firtree House Nursing Home Royal Tunbridge Wells, Kent

Firtree House Nursing Home is situated in an attractive residential area of the historic spa town of Royal Tunbridge Wells. With all the amenities of a modern home, you’ll find first-class facilities with exciting activities, and plenty of places to relax or entertain.

Latest guidance reviews the need for isolation for non-Hospital admissions

The Government has announced that admissions are of less risk if a person has been appropriately vaccinated and the person is being admitted from their own Home and not from another Care Home or Hospital setting.

Residents may be admitted to a care home from the community without needing to complete a 14-day self-isolation period, if they satisfy the requirements. Ask for details.

Download Infection Control Assurance

Take a Virtual Tour

Watch the video below to take a virtual tour of Firtree House.

Gallery

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This outdoor space with seating is perfect for warm days and summer evenings to relax and enjoy the fresh air.
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We encourage residents to personalise their room to make it feel homely and we are always on hand to help.
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Our formal dining room allows residents to get-together with friends and families for special occasions.
Our Hair Salon is there to help our residents continue to look and feel their best and to indulge in a little pampering.
The Conservatory brings a little of the outside in and is a great space to entertain family, friends and socialise with other residents.
The bedrooms in our Celia Unit are designed with dementia friendly features such as contrasting colours and soft furnishings.
Our Celia Unit Lounge provides a safe space for residents to enjoy some quiet time with refreshed colours and rummage boxes.
Our Celia Unit Dining Room allows our residents to eat and socialise with dementia friendly features to aid the dining experience.
The bedrooms in our Celia Unit are designed with dementia friendly features such as contrasting colours and soft furnishings.

Key Information

We make sure each resident experiences care that's as unique as they are. Which is why we offer a range of care types and duration for individuals or couples.

Making memories this summer at Firtree House

Carer and resident enjoying the garden whilst on a summer respite stay

Book a respite stay for peace of mind

Our all-inclusive short stays offer something for everyone and can be pre-booked to suit your future plans. Enjoy afternoon tea with family or time outdoors in our gardens, while making new friends. So whether you need a short break or permanent care, we take time to get to know you and understand your individual needs with the added reassurance of discreet help when you need it.

Residents may be admitted to a care home from the community without needing to complete a 14-day self-isolation period, if they satisfy the requirements. Please ask for details.

Updates from Firtree House

Celia Unit opens at Firtree House Nursing Home

A ribbon-cutting ceremony marked the opening of the Celia Unit at Firtree House Nursing Home in Kent this week, a seven-bedroom unit, each with ensuite facilities which will care especially for residents living with dementia, in order to help them live well.

Home Manager Jackie Cullip and Caring Homes Regional Manager Jeff Levine cut the ribbon to mark the opening of the new unit and are eager to welcome the first residents.

“It’s exciting for the team here, to be opening a new facility to help people live well with dementia,” said Jackie, who started as a Care Assistant at Firtree House over 15 years ago and has been Home Manager since 2012.

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What customers say

Independent Reviews

CQC Inspection

Carehome.co.uk Reviews

Customer Satisfaction Score

89%

Based on an independent survey completed by our resident's friends and family.

Testimonials

Families we’re helping

We could not wish for a lovelier home for our mum. Staff are very lovely to our mum and us. Rooms are very clean and homely.

Sandra S - Daughter of resident, Firtree House Nursing Home

Lovely home, good care, caring staff. The manager is compassionate and so kind. We are over the moon with Firtree.

Cathy W - Relative of resident, Firtree House Nursing Home

Nothing is too much trouble, it is a very relaxed home and staff are very caring. Thank you for everything.

R W - Daughter of resident, Firtree House Nursing Home

Daily Life

Firefighters Memorial Day at Firtree House Care Home

Firtree House Show Their Support for Local Firefighters

15th May 2022

Firtree House Show Their Support for Local Firefighters

15th May 2022

Firtree House helped to raise money for the Fire Fighters Charity through their Fire Family Fundraiser, by selling a selection of handmade gifts and potted plants, having a bake sale and a ‘name the bear’ competition.
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Firtree House residents enjoying the sunshine with lunch in the garden

Making the Most of the Sunshine at Firtree House

25th March 2022

Residents at Firtree House have been making the most of the sunshine with a wonderful coffee morning and lunch in the garden, followed later in the week with some spring planting!
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Firtree House celebrates Chinese New Year

Firtree House Residents Celebrate Year of the Tiger

7th February 2022

Residents and staff at Firtree House celebrated Chinese New Year by making Chinese lanterns and decorating the lounge and conservatory for a special lunch.
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Local school accepting thank you present from Firtree House

Firtree House Residents Thank Local School

17th January 2022

Bennett Memorial Diocesan School arranged for their students to write and design Christmas cards for the residents of Firtree House last month. We arranged a thank you present this month for the students.
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Keeping things personal

At Firtree House

The wonderful surroundings at Firtree House Nursing Home are matched by the standard of care our team brings residents. We love learning as much as we can about the people we care for, so your loved one’s time is tailored to their individual needs, interests and preferences. This can be as small as knowing when they like to wake up, to how they like their tea, and everything in between.

We give as much independence as possible, letting individuals choose how to run the home and if they prefer dinner in front of the TV, or even dusting their own room, we’ll make it happen. Just as putting their own stamp on their bedroom, we’ll help them to personalise it with the things they love.

Every need catered for

Mealtimes are an important part of daily life at Firtree House Nursing Home. We know eating well and the social experience of dining are key to health and wellbeing. Our chefs select a different menu each day, creating lots of home-cooked dishes with fresh ingredients to choose from. Using their in-depth knowledge of nutrition, they cater for any special diets and needs.

A real occasion

The dining rooms at Firtree House Nursing Home are laid out in a restaurant style, with tablecloths, folded napkins, crockery and glassware. If preferred, meals can also be served in an individual’s room.

A chance to relax

We make sure mealtimes are a relaxed, enjoyable experience. Team members sit with residents to have a chat and support those who need a little extra encouragement or help.

In good company

Visitors are welcome to join us for a morning coffee or stay for a meal. On special occasions, we can also arrange intimate get-togethers and parties for families and friends.

Keep doing what you love

At Firtree House Nursing Home, there’s something to tickle everyone’s fancy – from the hair salon to our packed schedule of events and activities, to picnics in the garden. And if residents prefer to spend one-on-one time with a member of the team, they can read the paper, pop to the shops or have a pint in the local pub. We have strong connections with the Royal Tunbridge Wells community, many of our residents invite them to join in our activities or even run their own here.

Keeping busy

There are group activities to enjoy seven days a week, including crafts, quizzes, films and live entertainment. We also love one-to-one time, with reminiscence and pamper sessions.

Out and about

Friends and family are welcome to visit whenever they like, and where better for a catch up than the conservatory? If residents fancy a day trip, we’ll often pop out for tea and cake too.

House proud

We encourage residents to get involved with activities around the house. Simple things like gardening, hosting afternoon tea or laying the table for dinner can spark up friendships and help residents settle in.

Meet the Team

You’ll find the team here are passionate about meeting every individual’s needs, going out of their way to make Firtree House a place residents can call their own. Our team includes nurses and carers experienced in all types of care.

Jackie Cullip

Home Manager

I firmly believe in involving residents and their families in every aspect of life at the home, which helps us to develop a personalised care plan that meets their specific needs and gives Firtree House a homely feel.

Mira Rusu

Clinical Lead

I find my job very rewarding, ensuring that we provide the highest standard of care to our residents and help them to live a happy satisfying life. Firtree is where my heart is and I feel like I am at home working here.

Things you need to know

Sample Home Contract

Download a sample contract before you visit so you can ask us any questions in relation to your specific circumstances.

Our Funding Care Guide

We’ve created a helpful guide which explains how the funding process works and answers some of the most frequently asked questions.

Care Home Checklist

Ahead of your first visit, you can download our checklist of questions to discuss including most frequently asked COVID-19 related questions.

Visiting Our Care Homes

We understand that it's important for you to view a home when choosing care. Here's what to expect when you visit one of our homes to minimise any risk of infection.

Firtree House Pricing & Offers

Ask about our latest promotional offers. Or download our indicative pricing and read how we charge for the different services we provide.

The types of care we provide

Residential Care

Residential Care

Helping residents to maintain their independence with assistance such as bathing, toileting, dressing and eating as well as helping them to get around.
Nursing Care

Nursing Care

Our own fully qualified Nurses have specialist expertise and are chosen for their compassion and experience.
Dementia Care

Dementia Care

A person living with dementia may need more care and support as their condition progresses. Care can be provided in both residential and nursing settings on a permanent or respite basis.
Palliative Care

Palliative Care

Working closely with GPs and other health specialists, we make sure individuals are as comfortable as possible. We understand and respect their wishes and provide support for families too.
Permanent Care

Permanent Care

From the day our residents move in, we do everything to help them settle in as well as offering support for the whole family.
Respite Care

Respite Care

Respite stays can be tailored to each person’s individual care needs which can be from a few days or for as long as is needed.
Convalescence Care

Convalescence Care

Support to get people feeling their best before returning home after time in hospital, an operation or a period of illness.
Day Care

Day Care

Day care offers a friendly, refreshing option for people still living at home, but who might need some extra help, or just want a change of scenery during the day.

Living well with Dementia

We are proud to be the only care home group to have our own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

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Directions

  • Address
    30 St James Road
    Royal Tunbridge Wells, Kent
    TN1 2JZ
  • Phone Number
    0808 223 5503
    Local Area
    • The Pantiles
    • High Rocks
    • Local cafes and shops
    • Tunbridge Wells
    • Tunbridge Wells Station
    • Bus stop 5 min walk
    • Call us to arrange transport to our home
  • Estimated driving time

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Nearby Caring Homes

We offer a number of care homes in the Kent area. Please click here for more options.

Kippingtons Nursing Home | Care homes in Kent | residential care home | dementia care homes in Kent

Kippingtons Nursing Home

Sevenoaks, Kent

0808 223 5517
At Kippingtons Nursing Home in Sevenoaks we offer residential, nursing and dementia care. If you’re a little unsure of what type of care will be needed, we’re happy to help with the details.

Availability

Limited

Heffle Court

Heathfield, East Sussex

0808 223 5510
Heffle Court in Heathfield is a purpose-built home providing specialist care for up to 39 elderly residents living with dementia. We are proud to be the only care home to have our own accredited City and Guilds Dementia training covering the importance of providing meaningful activities, a stimulating environment, good food and nutrition as well as the clinical side of care.

Availability

Limited
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Any questions?
Call us free 24 hours a day, 7 days a week.

Last year we helped over 5,000 families find the right care with free advice on anything from funding care to finding the right home and moving in.

We can help with advice on paying for care and how funding works. We can check availability in all of our homes and send you the latest brochure. If you'd like to meet our Home Manager, we'll book an appointment at a time to suit you.

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