Welcome to Coppice Lea Merstham, Surrey

Our home is free from Coronavirus

Coppice Lea is a Victorian property located on the edge of the charming Surrey village of Merstham. With all the amenities of a modern home, you’ll find first-class facilities with exciting activities, and plenty of places to relax or entertain. Our home has beautiful gardens and wooded grounds to explore, and breath-taking views across the North Downs.

We're open for safe admissions, managing visits and routinely testing everyone. Our strict Infection Control Assurance measures are in place to safeguard our residents, colleagues and all visiting professionals. Weekly testing of all colleagues and monthly testing of all residents is being carried out as per current government guidance. New residents benefit from a personalised wellbeing plan during their initial 7-14 days and we welcome named visitors to help them settle in.

If you’re a little unsure of what type of care is needed, or would like to move in as a couple, we’re happy to help with the details.

Download Infection Control Assurance

Key Information

We make sure each resident experiences care that's as unique as they are. Which is why we offer a range of care types and duration for individuals or couples.

Care Types
- Residential Care
- Nursing Care
- Dementia Care
Duration
- Permanent Care
- Respite Care
- Convalescence Care
Room Availability

Limited
Price from
£1050
per week
Ratings
CQC Inspection
Carehome.co.uk Reviews
Customer Satisfaction Score

Freephone 0808 223 5419

Things you need to know

Coppice Lea Indicative Pricing

Ask about our latest promotional offers, or download our indicative pricing and read how we charge for the different services we provide.

Sample Home Contract

Download a sample contract before you visit so you can ask us any questions in relation to your specific circumstances.

Our Funding Care Guide

We’ve created a helpful guide which explains how the funding process works and answers some of the most frequently asked questions.

Care Home Checklist

Ahead of your first visit, you can download our checklist of questions to discuss including most frequently asked COVID-19 related questions.

Visiting Our Care Homes

We understand that it's important for you to view a home when choosing care. Here's what to expect when you visit one of our homes to minimise any risk of infection.

The types of care we provide

Residential Care

Helping residents to maintain their independence with assistance such as bathing, toileting, dressing and eating as well as helping them to get around.

Nursing Care

Our own fully qualified Nurses have specialist expertise and are chosen for their compassion and experience.

Dementia Care

A person living with dementia may need more care and support as their condition progresses. Care can be provided in both residential and nursing settings on a permanent or respite basis.

Permanent Care

From the day our residents move in, we do everything to help them settle in as well as offering support for the whole family.

Respite Care

Respite stays can be tailored to each person’s individual care needs which can be from a few days or for as long as is needed.

Convalescence Care

Support to get people feeling their best before returning home after time in hospital, an operation or a period of illness.

Daily life

Keeping things personal

At Coppice Lea

The wonderful surroundings at Coppice Lea are matched by the standard of care our team brings residents. We love learning as much as we can about the people we care for, so your loved one’s time is tailored to their individual needs, interests and preferences. This can be as small as knowing when they like to wake up, to how they like their tea, and everything in between.

We give as much independence as possible, letting individuals choose how to run the home and if they prefer dinner in front of the TV, or even dusting their own room, we’ll make it happen. Just as putting their own stamp on their bedroom, we’ll help them to personalise it with the things they love.

Every need catered for

Mealtimes are an important part of daily life at Coppice Lea. We know eating well and the social experience of dining are key to health and wellbeing. Our chefs select a different menu each day, creating lots of home-cooked dishes with fresh ingredients to choose from. Using their in-depth knowledge of nutrition, they cater for any special diets and needs.

A real occasion

The dining rooms at Coppice Lea are laid out in a restaurant style, with tablecloths, folded napkins, crockery and glassware. If preferred, meals can also be served in an individual’s room.

A chance to relax

We make sure mealtimes are a relaxed, enjoyable experience. Team members sit with residents to have a chat and support those who need a little extra encouragement or help.

In good company

Visitors are welcome to join us for a morning coffee or stay for a meal. On special occasions, we can also arrange intimate get-togethers and parties for families and friends.

A real occasion

The dining rooms at Coppice Lea are laid out in a restaurant style, with tablecloths, folded napkins, crockery and glassware. If preferred, meals can also be served in an individual’s room.

A chance to relax

We make sure mealtimes are a relaxed, enjoyable experience. Team members sit with residents to have a chat and support those who need a little extra encouragement or help.

In good company

Visitors are welcome to join us for a morning coffee or stay for a meal. On special occasions, we can also arrange intimate get-togethers and parties for families and friends.

Keep doing what you love

At Coppice Lea, there’s something for everyone – from arts and crafts to the hair salon, our packed schedule of events and activities, to walks in the grounds. And if residents prefer to spend one-on-one time with a member of the team, they can read the paper, pop to the shops or just have a chat. We have strong connections with the Merstham community, many of our residents invite them to join in our activities or even run their own here.

Keeping busy

There are group activities to enjoy seven days a week, including crafts, quizzes, films and live entertainment. We also love one-to-one time, with regular morning walks in the garden.

Out and about

Friends and family are welcome to visit whenever they like, and where better for a catch up than our lounges? If residents fancy a day trip, we’ll often pop out for tea and cake too.

House proud

We encourage residents to get involved with activities around the house. Simple things like gardening, hosting afternoon tea or laying the table for dinner can spark up friendships and help residents settle in.

Keeping busy

There are group activities to enjoy seven days a week, including crafts, quizzes, films and live entertainment. We also love one-to-one time, with regular morning walks in the garden.

Out and about

Friends and family are welcome to visit whenever they like, and where better for a catch up than our lounges? If residents fancy a day trip, we’ll often pop out for tea and cake too.

House proud

You'll be in good company this spring

Book a respite stay for peace of mind

Over four million older people in the UK say they feel lonely and lack the friendship and support which we all need. Our respite and permanent stays offer the chance to see some new faces and try out some new things with as much or as little support as you need.

During this unprecedented time, many residents have chosen us for peace of mind so they feel safe in the knowledge that care and support is available 24 hours a day, 7 days a week should they need it, as well as staying connected. Whether you're looking for permanent care or a respite stay, ask us about our latest availability in our homes and the extra things we are doing to keep our residents, families and teams safe.

Freephone 0808 223 5419

Meet the Manager

Neema Clinton

I am a Nurse by profession previously working in general nursing, cardio vascular and as a midwife in a number of hospitals. In 2006 I moved into the care sector, working in nursing homes gradually working my way up the ladder as a Senior Nurse, to a Clinical Lead and then as a Deputy Manager at Coppice Lea.

Taking care of people is extremely important to me. I lead my compassionate Care Team in delivering the highest level of residential and nursing care for our elderly residents. I ensure that the home maintains a stimulating and encouraging environment for our residents, whilst supporting all of our colleagues to provide expert quality care. I really enjoy being a Home Manager, caring for people and sharing knowledge with my valued colleagues.

I feel that the Caring Homes philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Testimonials

Families we’re helping

Lovely atmosphere - all the staff are friendly. Nothing is too much trouble.

Margaret M - Resident, Coppice Lea

I cannot praise the management and the staff enough. I know my mum is in good hands!

Jayne B - Daughter of resident, Coppice Lea

The atmosphere is very friendly and caring and the residents appear to be calm and at ease. It has a "family" feel to it.

Jane B - Friend of resident, Coppice Lea

What customers say

Independent Reviews

Gallery

Relax or get together with friends in our homely lounges.

Enjoy reading a good book in our peaceful library.

Whether you are looking for a light snack or dinner, enjoy your food with other residents as company.

Enjoy your mealtimes while taking in the scenery.

Our conservatory is ideal for catching up with friends.

We have bedrooms of varying aspects and encourage residents to personalise their room to make it feel homely.

News

Thank you to our everyday heroes

27th November 2020

Tracey Fletcher-Ray

• Managing Director

Thank you to our everyday heroes

27th November 2020

We wholeheartedly appreciate everyone wanting to show their appreciation of our courageous colleagues and of the vital role they perform in caring for and protecting many of our nation’s most vulnerable members.

Tracey Fletcher-Ray

• Managing Director

Keeping our residents safe and well

1st October 2020

We look at life in our homes after launching our enhanced wellbeing programme and additional technology to keep residents engaged and connected.

Julie Mason

• Care Services and Operations Director

Coppice Lea praised by CQC for high standards of care

25th November 2019

Home Manager, Neema and her team at Coppice Lea Nursing and Residential Care Home, in Merstham, Surrey, are delighted to have recently received a ‘Good’ rating from care regulators, The Care Quality Commission (CQC), following a planned inspection in October.

Caring Homes Group and Royal College of Nursing sign national learning agreement

2nd August 2019

Caring Homes Group, as one of the UK’s largest industry leading care home providers, will be working in partnership with the Royal College of Nursing (RCN), to promote and support lifelong learning for its nursing colleagues.

Address
Bletchingley Road
Merstham, Surrey
RH1 3QN
Phone Number
0808 223 5419
Local Area
- Merstham StationBus stop
- 5 min walk
- Call us to arrange transport to our home
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