Cookie Policy

Cookies

This site uses cookies. Cookies (can also be known as browser cookies) are small text files that are placed on your computer, smartphone or other device when you access the internet. These files are neither a virus nor spyware. There are different types of cookies that are used to do different things, from remembering preferences you have given, identifying ways to improve your experience on websites, helping you to navigate between different pages of a website to providing you with advertising tailored to your interests. Cookies can also be used to measure the number of sites visits and see what are the most popular pages on websites.

Necessary (Required)

Name	CraftSessionId
Description	This site relies on PHP sessions to maintain sessions across web requests. That is done via the PHP session cookie.
Provider	This site
Expiry	Session

Name	entryPointCookie
Description	First point of entry and allows us to provide the best information when a user calls us.
Provider	This site
Expiry	60 days

Name	cache-sprite-plyr
Description	This cookie is necessary for the cache function. The cache is used by the website to optimise the response time between website and user and is stored on the visitor's browser
Provider	This site
Expiry	Persistent

Name	CRAFT_CSRF_TOKEN
Description	Protects us and you as a user against Cross-Site Request Forgery attacks.
Provider	This site
Expiry	Session

Analytics

Name	_ga, _gid and _gat
Description	Script tag
Provider	Google Analytics
Expiry	2 years for _ga, 1 day for _gid and _gat

Name	dc_gtm and other Google Tag Manager cookies
Description	Google Tag Manager helps us understand actions that users take on our website.
Provider	Tag Manager
Expiry	Persistent

Name	collect
Description	Used to send data to Google Analytics about the visitors device and behaviour. Tracks user across devices and marketing channels.
Provider	Google Analytics
Expiry	Session

Name	vuid
Description	Collects data on the users visit to the website, such as which pages have been read.
Provider	Vimeo
Expiry	2 years

Marketing

Name	_fbp, fr, tr
Description	Used to deliver advertisements
Provider	Facebook
Expiry	3 months

Name	_gcl_au
Description	Used for advertisement services
Provider	Google AdSense
Expiry	3 months

Name	ads/ga-audiences
Description	Used to re-engage visitors with advertisements
Provider	Google AdWords
Expiry	Session

Name	IDE
Description	Used to register and report the website user's actions after interacting with an advert
Provider	Google DoubleClick
Expiry	1 year

Name	pagead/1p-user-list/#
Description	Tracks if the user has shown interest in a specific product or event and to measure advertisement efforts between websites
Provider	Google
Expiry	Session

Name	test-cookie
Description	Used to check if a user's browser support cookies
Provider	Google DoubleClick
Expiry	1 day

Name	Google Ads Cookies
Description	We may use Google AdWords remarketing which allows us to reach people who have been on our website, and show them adverts relevant to the pages they have visited. This means, after your visit to our website, you may be shown ads by Google either within the Google Display Network or Google search results. Google AdWords uses cookies in order to show ads based on your past visits to websites to provide relevant ads for products and services of interest to you.
Provider	Google
Expiry	2 years

Name	Bing Ads Cookies
Description	We may use Bing remarketing which allows us to reach people who have been on our website, and show them adverts relevant to the pages they have visited. This means, after your visit to our website, you may be shown ads by Google either within the Google Display Network or Google search results.Bing uses cookies in order to show ads based on your past visits to websites to provide relevant ads for products and services of interest to you.
Provider	Bing
Expiry	2 years

What types of cookies are there?

There are ‘first party’ and ‘third party’ cookies. Cookies set and controlled by the operator of a website (such as Caring Homes Group) are known as ‘first party’ cookies. Cookies that are used for advertising such as display advertising (such as Facebook) are known as ‘third party’ cookies.

There are two types of browsing cookies:

Session cookies: these are temporary cookies that exist only while you are using a website. Examples of uses of a session cookie would be to remember navigation history of pages, remember search settings and content of shopping baskets within an online shop. These cookies expire when the browser is closed.
Permanent (or persistent) cookies: these remain in operation, even when you have closed the browser. They remember your choices so you don’t have to type them in every time you use the site. Permanent cookies help us identify you as a unique visitor but don’t contain information that could be used to identify you to another person.

Why do we use cookies?

Caring Homes Group uses cookies to assist us in tracking basic visitor information, learn about the behaviour of the users of our website, identify how users respond to our marketing and advertising as well as research for future marketing and enhancing our customer journeys.

None of the cookies used by this website will collect your personal information. Any information contained within our cookies cannot be used to personally identify you.

How does our site use cookies?

A visit to our website may generate the following types of cookies:

Analytic and Performance cookies
Tracking cookies

Analytic and Performance cookies

These cookies are used to track navigation through our website, and deliver consistent experiences across all page visits. Examples include:

Video streaming speeds that are compatible with your browser
Number of visits to a page
Which terms/keywords were last used when searching for care homes

Tracking cookies

These cookies can tell us if you have visited our website before. Your browser will tell us if you have these cookies and, if you don’t, we generate new ones. This allows us to track how many individual visitors we have, how often they visit and where they originated from.

This table above tells you more about the cookies we use.

Sharing of data from cookies

Caring Homes may disclose data collected from cookies such as visits to our websites, trends in visitors and marketing campaign results to third parties. This will be in an anonymous form for research and statistical purposes only to assist us in optimising our websites and efficiently targeting advertising and marketing.

How do I manage and delete cookies?

Cookies allow you to take advantage of a websites essential features and can provide you with an enhanced journey whilst using different websites. Therefore, we recommend that you leave them turned on. However, if you wish to restrict or block the cookies set by our website, or any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.

Useful links regarding managing cookies can found as follows,
Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari web and iOS.

Alternatively, you could visit www.aboutcookies.org, which contains comprehensive information on cookies within a wide variety of browsers. You will also find details on how to delete cookies from your computer. To learn about controlling cookies on the browser of your mobile device please refer to your handset manual.