Healthcare Professionals

NHS Capacity Tracker

How can we help?

  • We reduce pressures on hospital beds by providing a flexible, responsive, high quality alternative to an older person remaining in hospital.
  • By facilitating ‘discharge to assessment’, we support older patients in a caring and homelike environment where their needs can continue to be assessed.
  • We work with multidisciplinary healthcare teams as part of NHS Continuing Healthcare to support the managed discharge of patients with ongoing care needs.
  • We ensure that older people can stay close to, or within, their community, maintaining their social links and supporting their mental wellbeing.

Our promise

  • We undertake all assessments within 24 hours of receiving a referral and will admit a person within 48 hours of receiving a referral, where it is safe to do so. We will admit a person within 72 hours during bank holidays and weekends, to allow for the engagement of external support services and within our most current policies
  • We provide high quality nursing care whenever it is needed and support a person’s re-ablement and self-care wherever feasible, working with you, and the patient and their family, to agree their ongoing care.
  • We involve the patient in all decision making, care planning and care co-ordination. Each patient receives personalised care and discharge plans with appropriate objectives.
  • We pride ourselves in giving patients and their families practical advice and emotional support as they move through their care journey.
  • If a patient is approaching their last days, our home teams provide sensitive, high quality care and support in a warm, homelike setting.

Get in touch

If you would like to know more about how Caring Homes can support your local commissioning needs, please call us or email us and we will organise for you to visit the Caring Homes care home nearest you and meet the home manager and clinical team.


Our main priority throughout the Covid-19 Pandemic has been to protect our residents and our colleagues. Because of this, we have put in place some extremely robust procedures to ensure the risk of Covid-19 to both our existing residents and to our colleagues is minimised.

Read our latest response to COVID

Any questions?
Call us free 24 hours a day, 7 days a week.

Last year we helped over 5,000 families find the right care with free advice on anything from funding care to finding the right home and moving in.

We can help with advice on paying for care and how funding works. We can check availability in all of our homes and send you the latest brochure. If you'd like to meet our Home Manager, we'll book an appointment at a time to suit you.

0808 169 8661 Freephone
Enquire now 0808 169 8661