Welcoming visitors back to our homes in Scotland

Our policies and procedures continue to be based on Government guidance and Public Health advice. Where we believe such advice has not gone far enough in helping to reduce the risk of Covid-19 infection, we have added to the official guidance to make our own policies and procedures more robust. Our priority remains as always, the ongoing safety and wellbeing of both colleagues and existing residents. The regular testing regime of colleagues and residents continues, and we have promoted both LFD and PCR testing, devising stringent policies to ensure this is done appropriately.

Our existing comprehensive admissions policy remains in place. We continue to stringently assess the possible Covid-19 risk of any new admissions to our Care Homes. This means that we do not knowingly admit to our Homes any resident with an ongoing positive Covid-19 status, a stance we have had in place since the beginning of the Pandemic in early 2020.

We continue to monitor national statistics and are very pleased to see that there has been a significant reduction in the number of new cases of Covid-19 in the UK and a sizeable reduction in the R rate. We continue to gain advice from Health Protection and maintain close contact with other Government bodies, seeking advice and clarification on policy as we progress.

We are looking forward to opening every one of our Homes to internal visits very soon and have policies in place ready for this, that acknowledge the latest Government guidance. Our visiting guidance remains necessarily cautious and we will monitor the situation as we increase indoor visits. We hope to welcome you inside of our Homes very soon and wish to reassure you that as soon as we are permitted, we will be actively promoting and facilitating internal visits. As soon as each Home is able to resume indoor visits, the Home will make contact with you, sharing any new processes and or requirements to promote safe and meaningful visits.

We have already received information on new visiting guidance from the Scottish Government and I think it is pertinent for me to share with you key points that are in the official guidance and changes we have made as a result to our original guidance on internal visits;

  • There will be two nominated visitors for each individual resident. The resident will be allowed one visit a week from each visitor, meaning that the resident will be able to have two visits a week.
  • The nominated visitors will undergo LFD testing when they visit the Home; we have already ensured we have LFD testing kits in place and have ensured our colleagues have been trained in undertaking the procedure.
  • Visitors will be allowed to hold hands with their loved one; we welcome this change. Hugging is discouraged but we understand you may wish to hug your loved one and can allow a brief hug at the start and the end of the visit. Hand holding will be allowed as long as appropriate PPE is worn by the visitor which will be a mask, gloves, and apron which we will supply to you. We have always ensured that there are appropriate amounts of PPE at our Homes. We will review physical contact restrictions as time progresses and vaccination uptake increases, and hopefully, we will be able to allow greater physical contact in the very near future. Initially, we do wish to be cautious and ensure risk to our residents is minimised in the early stages of a return to internal visiting.
  • The vaccination status of the visitor or the resident will make no difference to the use of PPE; despite the uptake of the vaccination, for now, PPE will continue to need to be used. Again, we will review this as time progresses in line with any guidance from Government.

I thought it pertinent to mention the above to you as I note that some of the information in the media is confusing and contradicts what is being set out by Government. Our aim is to open up to visits as soon as we possibly can and to do so safely. We have already developed our policies, swab consent forms, risk assessments, visitor records, guidance on nominated visitor status and reviewed procedures for internal visits in readiness. As time progresses with internal visits and with the procedures we adopt, we may soon be in a position where we can allow a further lifting of restrictions and we will work to ensure we have policies in place ready for this.

Finally, as progress appears to be being made with quelling the impact of the virus in the UK things are changing at a pace and so I urge you to contact our Home Managers with any queries you may have and to keep an eye on our website where we will publish regular updates on any significant changes.

I would like to thank you for the continued support, patience and understanding shown towards our exceptional colleagues and very much look forward to welcoming you inside of our Homes once again very soon.

With my very best wishes to you,

PJ Signature

Frank Cummins

Clinical Director, Caring Homes

Any questions?
Call us free 24 hours a day, 7 days a week.

Last year we helped over 5,000 families find the right care with free advice on anything from funding care to finding the right home and moving in.

We can help with advice on paying for care and how funding works. We can check availability in all of our homes and send you the latest brochure. If you'd like to meet our Home Manager, we'll book an appointment at a time to suit you.

0808 169 8661 Freephone
Enquire now 0808 169 8661