Knowle Park Nursing Home

Cranleigh, Surrey

Jackie Cox

Care Home Manager

At Knowle Park care home in Cranleigh, Surrey we provide the highest standard of residential, dementia and nursing care for up to 46 elderly people.

  • Call us free 24 hours a day, 7 days a week on 0808 223 5518
  • We can assess your needs at home or in hospital
  • Rated ‘Good’ across all categories by the Care Quality Commission (CQC) for the second consecutive time, read the full report here.
  • Full care pathway in one location
  • Professional nursing care
  • Our unique, award winning dementia training is accredited by City and Guilds
  • Excellent reputation for care
  • Personally tailored care plans
  • Set within nine acres of stunning parklands

Our commitment to care

We offer a full range of residential, nursing and dementia care at Knowle Park including trial stays, short stay and convalescent care, as well as long-term care. Because we offer a full care pathway, our residents can feel confident in the knowledge that their home can cater for them both now and in the future, even if their care needs were to change.

Our highly skilled and passionate care team are committed to providing the best possible care for our residents. Our team also have years of experience in supporting residents to live as independently as possible.

How we ensure the wellbeing of our residents

We never lose sight of the fact that Knowle Park is our residents’ home. Our home environment is light and spacious, and we strive to provide a welcoming atmosphere at all times. We always encourage residents to bring important personal possessions to personalise their rooms, and to really make the space their own.

Award Winning Training

Every team member receives our unique ‘Living in My World’ dementia training which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, as well as addressing clinical aspects of care.


At Knowle Park we have an outstanding, highly skilled and passionate care team. As the Home Manager, I have a qualified nursing background and lead my professional team in providing the highest standards of person-centred care.

Why choose Knowle Park Care Home?

Residents’ bedrooms and communal areas all benefit from spacious rooms, high ceilings, grand proportions and an original style. In addition to the beautifully restored manor house, residents also enjoy some nine acres of stunning parkland with extensive views over the Surrey countryside.

Great care was taken during Knowle Park’s restoration to retain the fine period features of the house. As a result, the building has an incredibly individual style and the ambience of a traditional country house.


Our home operates an open visiting policy, so friends and family members may visit at the times that are most convenient for them.

The local area

Cranleigh is thought to be one of the largest villages in England. Located around eight miles from Guildford, it is known for its gastro pubs and agricultural heritage. The Surry Hills Area of Outstanding Natural Beauty stretches through the county and includes some incredible parklands and walking trails.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
Our trusted and well-liked visiting physiotherapist is available to treat and advise our residents.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
Residents do not have to wait for treatment or travel to a GP's surgery, thanks to our retained GP.
A visiting occupational therapist ensures each resident's particular needs are met in our facility.
Our retained occupational therapist is familiar with our building and can quickly assess and advise residents.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
The regular team of visiting nurses are able to provide guidance, support and treatment to our residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Our qualified dementia team are experts in the latest developments in dementia care, identifying each resident's personal needs and creating a dedicated care plan catered to them.
A retained registered mental health nurse is experienced in dealing with our residents and their requirements.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Secluded patios provide a private space for residents to enjoy the gardens.
Lowered cill heights mean seated residents have an unobstructed view of our outside spaces.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
The full range of Freeview stations, including popular channels such as Challenge and Film4, can be enjoyed by all our residents.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Our facility walls are colour contrasted to ease residents' navigation around the centre.
Our wall switches contrast to the wall colour, so they can be located quickly and easily.
Residents can take advantage of the flexibility of free WIFI in their bedrooms, for added privacy and convenience.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Clear, big button telephones have been installed to provide ease of use for our residents.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.
If necessary, our mirrors are easy to cover up. This can help reduce anxiety for our residents.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Our reception desk is always manned, with a knowledgeable weekend receptionist available to help.
Visitors have access to their own, fully serviced toilet facilities.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Residents are can keep in touch with friends and family all over the world, as well as browse the internet, thanks to our reliable broadband, offered at no extra cost.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
Friendly, fully qualified nurses are on-hand throughout the day and night to assist with our residents' needs.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
A bright and airy conservatory is the perfect environment for residents to enjoy views of the garden.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
Reliable, modern and quiet air conditioning units are positioned around our facility to create a comfortable environment, whatever the weather outside.
Convenient handrails have been fitted around our centre to aid mobility.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Cats and dogs are welcome in our centre, providing friendship and a special kind of therapy to our residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Our gardens, patios, paths and parking areas are kept clean and weather-ready by our visiting landscape gardening team.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
Gentle, relaxing ambient music helps maintain a calm and welcoming environment for our residents.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our relaxing green spaces mean there is always somewhere to go for residents looking for peace or wanting some light exercise.
Residents are encouraged to explore our state of the art sensory garden, where they can experience the calming influence of the flowers and greenery.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
We have several greenhouses onsite for residents to grow their own produce, should they choose to.
Gardening is an enjoyable activity for many of our residents, and we offer raised beds for residents to plant their own flowers and shrubs.
Residents can plant and manage their own vegetables in our mature vegetable garden.
Our listed building is full of grandeur and steeped in history, providing a beautiful, traditional home for our residents.
Our countryside location means we offer a natural, healthy space for our residents to unwind and relax in.
A regular and comfortable minibus service is offered to residents wanting to explore local towns and visitor centres.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

“Knowle Park occupies 11 acres of stunning landscape and visitors often comment on the breath-taking scenery overlooking the Surrey Hills, an area of outstanding natural beauty. The dedicated team of staff are what makes this home truly special.  They are proud of Knowle Park and work hard together to provide the best environment for our residents.

We host many annual events which include an Easter Egg Hunt and a Summer Garden Party and invite our residents friends and families, and neighbours from the Village of Cranleigh to join us in the celebrations.

I have worked for Caring Homes Group for 3 years, and in the Elderly care sector for 34 years in care homes across West Sussex.  I started my career in 1984 as a carer and qualified as a Registered Mental Health Nurse in 1990 and Registered General Nurse in 1996.

My biggest achievement to date was graduating from Bradford University with a BSC HONS Degree in Dementia Studies, 2:1 classification.

I live by the sea and enjoy spending time with my family and friends.

I am passionate about older people who can teach us so much when they have a lifetime of experiences to share with us.  The least I can do is my little bit of paying them back by giving high standards of care and creating a homely environment where the residents are the centre of everything we do.

I would be delighted to welcome you to Knowle Park and show you around our home in which we are very proud.”

Jackie Cox

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Our Address

Knowle Lane

Get in touch
call 0808 223 5518

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