Welcome to Ivy Court

Norwich, Norfolk

Our home is free from Coronavirus

We're open for admissions, managing visits and routinely testing everyone

Key Information

We make sure each resident experiences care that's as unique as they are. Which is why we offer a range of care types and duration.

Things you need to know

The types of care we provide

Living well with Dementia

We are proud to be the only care home group to have our own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Read more

Daily life

Keeping things personal

At Ivy Court

The fantastic location of Ivy Court is matched by the standard of care our team brings residents. We love learning as much as we can about the people we care for, so your loved one’s time is tailored to their individual needs, interests and preferences. This can be as small as knowing when they like to wake up, to how they like their tea, and everything in between.

We give as much independence as possible, letting individuals choose how to run the home and if they prefer dinner in front of the TV, or even dusting their own room, we’ll make it happen. Just as putting their own stamp on their bedroom, we’ll help them to personalise it with the things they love.

Keep doing what you love

At Ivy Court, there’s something to tickle everyone’s fancy – from the craft room to the hair salon, our packed schedule of events and activities, to picnics in the lovely garden. And if residents prefer to spend one-on-one time with a member of the team, they can read the paper, pop to the shops or have a pint in the local pub. We have strong connections with the Norwich community, many of our residents invite them to join in our activities or even run their own here.

Meet the Manager

Alison Fallowfield

I fell in love with Ivy Court when I came to visit and am proud to be Home Manager. It is a stunning home with everything anyone could need on offer here. I see my role here as providing the best possible care to the residents. I enjoy the challenges care home life can present and take my responsibilities very seriously, striving to maintain a safe and happy environment, promote great care and make a positive difference to all our residents’ lives.

There is an enthusiastic and compassionate team working here with me delivering the highest standards of residential, nursing and palliative care. As Home Manager I want to support my team and ensure their professional development as well as my own, something Caring Homes provides a lot of support for.

I have been involved in nursing since 1981 when I qualified at The Western Infirmary School of Nursing in Glasgow and then returned some years later to The Robert Gordon University in Aberdeen to do a BSc. I have worked in care homes and community hospitals as well as acute hospitals around the country. I have brought up my family and I ran my own small catering business to allow me to spend time with, and nurse, my father. I came to England from Scotland seven years ago as a clinical lead working in a care home and then as Home Manager. I have improved the CQC ratings at the last three homes I have managed, and I am already working towards doing the same here at Ivy Court.

I believe in maintaining strong relationships with residents and their relatives and understand the important contribution that these relationships make to the successful running of a care home. Commencing my role here in the middle of the Covid-19 outbreak has not been the easiest start in terms of getting to know my relatives and families and I am looking forward to being able to welcome them in to the home to see their loved ones and to meet them in person.

I love gardening and have been redesigning my garden at home, about 10 miles away from Ivy Court, and also have big plans for the Ivy Court gardens which I hope some relatives and volunteers will be helping me to achieve. I love the coast and countryside of North Norfolk, even though it is a little flatter than the Highlands I am used to and enjoy walking with my dog as well as relaxing and reading. I am thinking about getting a kayak to explore further as I live not far from the river Bure.

My two-year-old Terrier cross Bramble will also be a familiar face at Ivy Court, this is the fifth care home she has been made welcome at, visiting residents with me since she was eight weeks old.

I look forward to meeting you.

Testimonials

Families we’re helping

What customers say

Independent Reviews

CQC Inspection

The health and wellbeing of our residents is our absolute priority and we take feedback from the CQC seriously. Please ask about our report and actions plans.

Carehome.co.uk Reviews

Customer Satisfaction Score

80%

Based on an independent survey completed by our resident's friends and family.

Gallery

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Quiet spaces to be able to read a good book or have a chat with other residents.
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We encourage residents to personalise their room to make it feel homely.
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Enjoy a light bite or full three course meal with other residents in our dining rooms.
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Various outdoor seating areas for you to enjoy some fresh air and relaxation.
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Visit our salon for a pamper session, ideal so residents can continue to look and feel their best.
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Wonderful landscaped gardens and outdoor space for you to enjoy with visitors and family.

Directions

  • Address
    Ivy Road
    Norwich, Norfolk
    NR5 8BF
  • Phone Number
    Local Area

    NorwichNorwich StationBus stop 5 min walkCall us to arrange transport to our home

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Any questions?
Call us free 24 hours a day, 7 days a week.

Last year we helped over 5,000 families find the right care with free advice on anything from funding care to finding the right home and moving in.

We can help with advice on paying for care and how funding works. We can check availability in all of our homes and send you the latest brochure. If you'd like to meet our Home Manager, we'll book an appointment at a time to suit you.

0808 202 0478 Freephone
Get in touch 0808 202 0478