Frethey House

Taunton, Somerset

Tracey Jepson

Care Home Manager

At Frethey House nursing home in Taunton we provide residential and nursing care for up to 41 elderly residents. Set within two acres of gardens and beautiful rolling countryside, there are also a wide range of local amenities nearby.

  • Call us free 24 hours a day, 7 days a week on 0808 223 5505
  • We can assess your needs at home or in hospital
  • Accredited by the Gold Standard Framework in palliative care
  • Peaceful and accessible rural location
  • Excellent reputation for quality care
  • Tailored care planning to meet the needs of each individual
  • Homely environment where we provide nutritious home cooked food to suit your preferred likes and dislikes.
  • Friendly dedicated Care Team
  • Care Home Manager with +20 years experience

Our commitment to care

At Frethey House care home in Somerset, we offer a full range of residential and nursing care support – including trial stays, short stay, convalescent care, long-term care and palliative care.

Our compassionate care team is committed to providing high-quality and person-centred care for all of the residents in our home and we never lose sight of the fact that, first and foremost, Frethey House is our residents’ home.

We are proud to work closely with St Margaret’s Hospice to provide excellent palliative care which is accredited by The Gold Standards Framework. It is an honour to work with families and their loved ones to provide the care and support that they both deserve.

About Frethey House

The original home is a Grade II listed building with a more recent extension which has been built with the same character, all set within two acres of gardens. On fine days residents often take advantage of Frethey House’s attractive and peaceful gardens, which offer lovely views over the Somerset countryside. Residents enjoy regular visits from the local wildlife, such as squirrels and birds, and the fish pond in the garden is a focal point, making it a lovely relaxing spot.

The ground floor houses Hawthorne and Bramble, along with a dining room and living room which overlook the beautiful gardens with a trellis which is covered in Wysteria that provides the most magnificent smells.

Some of the bedrooms on the ground floor benefit from patio doors which lead onto the residents own patio area and the gardens. Residents are able to decorate their patio with birdfeeders, pots and plants as they wish and relax on their garden furniture.

The first floor houses Rowen in the original Grade II listed building and Willow in the extension. Our home is spacious and bright, with a friendly and welcoming atmosphere and we always encourage residents to bring important personal possessions to personalise their rooms and make the space their own.

Visit us

At Frethey House in Taunton we operate an open visiting policy, where residents and loved ones may visit at the times they find most convenient for them.


As the Home Manager at Frethey House, I have a qualified nursing background and lead my dedicated Care Team in providing the highest standards of person-centred care.

Our home is fully registered with the Care Quality Commission, and has Gold Standard Framework accreditation for palliative care.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
Our trusted and well-liked visiting physiotherapist is available to treat and advise our residents.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
Residents do not have to wait for treatment or travel to a GP's surgery, thanks to our retained GP.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
The regular team of visiting nurses are able to provide guidance, support and treatment to our residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
Our modern walk-in baths ensure every resident is able to enjoy a warm soak, without relying on help or risking injury.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
Private bathroom and shower facilities are offered to all residents, so they don't have the inconvenience of sharing, or waiting to use the washroom.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Secluded patios provide a private space for residents to enjoy the gardens.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
The full range of Freeview stations, including popular channels such as Challenge and Film4, can be enjoyed by all our residents.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Clear, big button telephones have been installed to provide ease of use for our residents.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Visitors have access to their own, fully serviced toilet facilities.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Residents are can keep in touch with friends and family all over the world, as well as browse the internet, thanks to our reliable broadband, offered at no extra cost.
An engaging activity room, where residents can take part in group activities or enjoy a game of cards or dominoes, is available for use.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
Our well stocked library offers a range of fiction and non-fiction titles for our residents to enjoy.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
Friendly, fully qualified nurses are on-hand throughout the day and night to assist with our residents' needs.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
Convenient handrails have been fitted around our centre to aid mobility.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Our gardens, patios, paths and parking areas are kept clean and weather-ready by our visiting landscape gardening team.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
Gentle, relaxing ambient music helps maintain a calm and welcoming environment for our residents.
Independent living is supported in our facility and our in-house shop caters for all our residents' needs, offering snacks, magazines and toiletries.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

Our listed building is full of grandeur and steeped in history, providing a beautiful, traditional home for our residents.
Our countryside location means we offer a natural, healthy space for our residents to unwind and relax in.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

I’m a qualified Mental Health Nurse and previously spent 17 years working in Forensic Nursing. After which I went on to become the Hospital Director of Hart’s Leap Hospital for four years, which was my first role with Caring Homes. I then became the Home Manager of three of our sister homes, Dormy House, Kingsclear and Moorlands, before starting my role as Care Home Manager for Frethey House.

My role is to provide effective leadership in the home, protecting the safety and rights of our residents. I’m also here to support our Care Team, making sure they have access to the training and development opportunities they need to deliver the best standards of care possible. I enjoy striving towards making our home the best it can be, and am always pleased to seeing improvements coming together. I love getting to know residents and relatives, and building strong relationships is important to me. Ensuring our residents receive the best quality care we can provide, and being responsible for that is probably what I enjoy most about my job.

My strong leadership experience is one of the key things I bring to the home and I always do everything I can to improve engagement with residents, relatives and my Care Team. I ran a very successful and highly regarded hospital when I first joined Caring Homes, and went on to achieve a good CQC rating shortly after I became the manager at both Dormy House and Moorlands – these are probably my biggest career achievements so far. My biggest personal achievements include raising my son and travelling to see the world and I’m a huge fan of Take That so I love to attend their shows.

Tracey Jepson

Visit Frethey House

Our Address

Frethey Lane
Bishops Hull

Get in touch
call 0808 223 5505

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