Welcome to Firtree House Nursing Home Royal Tunbridge Wells, Kent

Our home is free from Coronavirus

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Key Information

We make sure each resident experiences care that's as unique as they are. Which is why we offer a range of care types and duration for individuals or couples.

Things you need to know

The types of care we provide

Updates from Firtree House

Celia Unit opens at Firtree House Nursing Home

A ribbon-cutting ceremony marked the opening of the Celia Unit at Firtree House Nursing Home in Kent this week, a seven-bedroom unit, each with ensuite facilities which will care especially for residents living with dementia, in order to help them live well.

Home Manager Jackie Cullip and Caring Homes Regional Manager Jeff Levine cut the ribbon to mark the opening of the new unit and are eager to welcome the first residents.

“It’s exciting for the team here, to be opening a new facility to help people live well with dementia,” said Jackie, who started as a Care Assistant at Firtree House over 15 years ago and has been Home Manager since 2012.

Living well with Dementia

We are proud to be the only care home group to have our own unique award-winning dementia training ‘My World’ which is accredited by City and Guilds. It highlights the importance of meaningful activities and a stimulating environment for people living with dementia, in addition to addressing clinical aspects of care.

Read more

Daily life

Keeping things personal

At Firtree House

The wonderful surroundings at Firtree House Nursing Home are matched by the standard of care our team brings residents. We love learning as much as we can about the people we care for, so your loved one’s time is tailored to their individual needs, interests and preferences. This can be as small as knowing when they like to wake up, to how they like their tea, and everything in between.

We give as much independence as possible, letting individuals choose how to run the home and if they prefer dinner in front of the TV, or even dusting their own room, we’ll make it happen. Just as putting their own stamp on their bedroom, we’ll help them to personalise it with the things they love.

Keep doing what you love

At Firtree House Nursing Home, there’s something to tickle everyone’s fancy – from the hair salon to our packed schedule of events and activities, to picnics in the garden. And if residents prefer to spend one-on-one time with a member of the team, they can read the paper, pop to the shops or have a pint in the local pub. We have strong connections with the Royal Tunbridge Wells community, many of our residents invite them to join in our activities or even run their own here.

You'll be in good company this summer

Book a respite stay for peace of mind

Our respite and permanent stays offer the chance to see some new faces and try out some new things with as much or as little support as you need. There's no minimum stay and you can book in advance, subject to availability.

Many residents have chosen us for peace of mind so they feel safe in the knowledge that care and support is available 24 hours a day, 7 days a week should they need it, as well as staying connected. Whether you're looking for permanent care or a respite stay, ask us about our latest availability in our homes and the extra things we are doing to keep our residents, families and teams safe.

Meet the Team

You’ll find the team here are passionate about meeting every individual’s needs, going out of their way to make Firtree House a place residents can call their own. Our team includes nurses and carers experienced in all types of care.

Jackie Ferguson

Home Manager

I firmly believe in involving residents and their families in every aspect of life at the home, which helps us to develop a personalised care plan that meets their specific needs and gives Firtree House a homely feel.

Delmarie Pryce

Deputy Home Manager

I have been a registered nurse for over 20 years. When I became Deputy I felt it was a great opportunity to further support the home and its residents I have come to love. We make our residents feel part of the family.

Mira Rusu

Clinical Lead

I find my job very rewarding, ensuring that we provide the highest standard of care to our residents and help them to live a happy satisfying life. Firtree is where my heart is and I feel like I am at home working here.
Testimonials

Families we’re helping

What customers say

Independent Reviews

CQC Inspection

The health and wellbeing of our residents is our absolute priority and we take feedback from the CQC seriously. Please ask about our report and actions plans.

Carehome.co.uk Reviews

Customer Satisfaction Score

89%

Based on an independent survey completed by our resident's friends and family.

Gallery

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This outdoor space with seating is perfect for warm days and summer evenings to relax and enjoy the fresh air.
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We encourage residents to personalise their room to make it feel homely and we are always on hand to help.
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Our formal dining room allows residents to get-together with friends and families for special occasions.
Our Hair Salon is there to help our residents continue to look and feel their best and to indulge in a little pampering.
The Conservatory brings a little of the outside in and is a great space to entertain family, friends and socialise with other residents.
The bedrooms in our Celia Unit are designed with dementia friendly features such as contrasting colours and soft furnishings.
Our Celia Unit Lounge provides a safe space for residents to enjoy some quiet time with refreshed colours and rummage boxes.
Our Celia Unit Dining Room allows our residents to eat and socialise with dementia friendly features to aid the dining experience.
The bedrooms in our Celia Unit are designed with dementia friendly features such as contrasting colours and soft furnishings.

Directions

  • Address
    30 St James Road
    Royal Tunbridge Wells, Kent
    TN1 2JZ
  • Phone Number
    Local Area
    • The Pantiles
    • High Rocks
    • Local cafes and shops
    • Tunbridge Wells
    • Tunbridge Wells Station
    • Bus stop 5 min walk
    • Call us to arrange transport to our home
  • Estimated driving time

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Any questions?
Call us free 24 hours a day, 7 days a week.

Last year we helped over 5,000 families find the right care with free advice on anything from funding care to finding the right home and moving in.

We can help with advice on paying for care and how funding works. We can check availability in all of our homes and send you the latest brochure. If you'd like to meet our Home Manager, we'll book an appointment at a time to suit you.

0808 223 5503 Freephone
Enquire now 0808 223 5503