Dormy House

Sunningdale, Berkshire

Joanne Gullon

Care Home Manager

At Dormy House nursing home in Sunningdale we offer the highest standards of residential, nursing and specialist dementia care for up to 88 elderly residents.

  • Call us free 24 hours a day, 7 days a week
  • We can assess your needs at home or in hospital
  • Proud to be rated ‘Good’ across all categories by CQC read the report here
  • Head Chef Steve Harding Winner of ‘Care Chef of the Year’ at the 20th National Care Awards, read about Steve 
  • New bedrooms now available
  • The highest standards of accommodation with newly refurbished rooms now available
  • Accredited by the Gold Standard Framework in palliative care
  • Tailored care plans with short and long term care packages
  • Dedicated and friendly Care Team and Activities Coordinator
  • Regular outings, activities and events
  • Stunning view across the Ladies’ Course, Sunningdale Golf Club
  • Day care available
  • Strong community links

Our commitment to care

As the Home Manager at Dormy House, I lead my professional Care Team in providing the highest standards of personalised care – in every instance designed to meet the unique needs of each person we support – including long-term care, trial stays, short-stay, convalescent and day care.

Specialist dementia care

We’ve extended our services and are pleased to announce that we are now able to care for more residents who are living with dementia.

The Surrey is our modern, purpose-built extension that provides dedicated dementia care. It has been designed to meet the University of Stirling’s high standards, which are widely acknowledged as providing the best living environment for people with dementia.

The Wentworth houses our Palliative Dementia Suite of six en-suite bedrooms on the first floor. At Dormy House we work to the nationally accredited Gold Standard Framework in palliative care, ensuring the highest level of nursing expertise during a person’s last days. This enables our residents to remain at Dormy House, rather than having to move to a hospital or hospice.

Why choose Dormy House?

Dormy House provides outstanding hospitality services. We strive to maintain the highest standards of service and always look to go the extra mile. Our residents have a choice of en-suite single rooms, or companion rooms, and fine dining is provided by our in-house chefs. We also offer a hair salon, dry cleaning service and weekly chiropody clinics.

Eat well, feel well

Food and fine dining are central to the lifestyle we provide at Dormy House.

When your loved one joins us, we will assess heir dietry needs alongside their care needs, and create tailored care and nutritional plans. Our chef-led catering teams will also meet your loved one to learn about their needs and tastes.

Read about our Head Chef Steve Harding and find out about his amazing work.

How we ensure the wellbeing of our residents

At Dormy House we work hard to always ensure residents’ needs are at the forefront of everything we do. Our compassionate Care Team is committed to providing high-quality and person-centred care for all of the residents in our home and we never lose sight of the fact that, first and foremost, Dormy House is our residents’ home. Our home is spacious and bright, with a friendly and welcoming atmosphere and we always encourage residents to bring important personal possessions to personalise their rooms and make the space their own.

Our professional care team work closely with residents to ensure everyone who wishes to, can be involved in the day to day activities at the home. We have a dedicated Activities Coordinator who ensures a varied and stimulating programme from keep-fit classes, creative activities to day trips, are available to residents every day.

We appreciate the positive impact that family involvement can have in a care setting and we welcome active involvement and feedback from family members and friends.

Visiting us

We operate an open visiting policy at Dormy House, where friends and family may visit at the times which are most convenient for them.

The local area

Located in one of the most sought-after residential areas in Sunningdale, Dormy House is next to the world renowned golf course and our rooms enjoy views over the Ladies’ Course.

If you would like to find out more about our other care homes in the local area, including our new home Kingsclear, please click here.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
We offer reminiscence therapy to give residents an opportunity to recall and share happy memories. This is an enjoyable social activity, which can increase confidence and self esteem.
Our trusted and well-liked visiting physiotherapist is available to treat and advise our residents.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
A visiting occupational therapist ensures each resident's particular needs are met in our facility.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Our qualified dementia team are experts in the latest developments in dementia care, identifying each resident's personal needs and creating a dedicated care plan catered to them.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
A retained registered mental health nurse is experienced in dealing with our residents and their requirements.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
Our modern walk-in baths ensure every resident is able to enjoy a warm soak, without relying on help or risking injury.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
Private bathroom and shower facilities are offered to all residents, so they don't have the inconvenience of sharing, or waiting to use the washroom.
Our fully-fitted and generously sized bathrooms ensure all residents have easy access to a toilet and washing facilities.
To aid the flow of traffic in our home and make moving from space to space easier, free swing doors have been fitted along corridors.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
We have fitted bright and visible contrast colour grab rails to aid residents using our bathrooms.
Indoor light is measured carefully to provide maximum benefit for residents. Natural daylight maintains a healthy circadian rhythm, increases production of Vitamin D and reduces symptoms of Seasonal Affective Disorder (SAD).
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
The ultimate in luxury, our divan beds provide a good night's sleep as well as plenty of storage for residents.
Lowered cill heights mean seated residents have an unobstructed view of our outside spaces.
Residents and guests can enjoy peace of mind in the sanctuary of our secure patio area.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
The full range of Freeview stations, including popular channels such as Challenge and Film4, can be enjoyed by all our residents.
Residents can revel in the exceptional quality of High Definition Freeview television, offering stunning colours and a much sharper image compared to standard definition.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Our facility walls are colour contrasted to ease residents' navigation around the centre.
Residents can take advantage of the flexibility of free WIFI in their bedrooms, for added privacy and convenience.
Our clear fronted wardrobes means residents can view their contents at a glance, aiding them with the daily routine of getting dressed.
Clear fronted drawers, with easy viewing to contents, reduce stress and confusion to residents with dementia.
Special sensors indicate when doors are opened or when movement is detected in the room. These alarms help reduce risk to vulnerable residents.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Clear, big button telephones have been installed to provide ease of use for our residents.
Bright walls and high contrast carpets are used throughout our facility to help residents find their way around the building.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.
Solid, easy grip door handles are provided to aid residents' navigation around their bedroom and the rest of the facility.
If necessary, our mirrors are easy to cover up. This can help reduce anxiety for our residents.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Visitors have access to their own, fully serviced toilet facilities.
Residents and visitors can grab a bite to eat and enjoy a coffee in our relaxing on site café.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
An engaging activity room, where residents can take part in group activities or enjoy a game of cards or dominoes, is available for use.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
A bright and airy conservatory is the perfect environment for residents to enjoy views of the garden.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Having the option of making your own cup of tea in a self serve kitchenette is a simple, but important choice we are proud to offer our residents.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
We help residents create memory boxes, filled with items such as photographs or tickets, to help stimulate happy memories from the past.
Convenient handrails have been fitted around our centre to aid mobility.
Professionally created dementia orientation signage has been positioned around our facility to assist residents' navigational requirements.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Cats and dogs are welcome in our centre, providing friendship and a special kind of therapy to our residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
Our themed reminiscence lounge encourages residents to recall fond memories of times gone by.
No dead ends – interest is created in the area to help avoid confusion and distress
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
Gentle, relaxing ambient music helps maintain a calm and welcoming environment for our residents.
An independent care fee planning advisory service is available to all residents, providing unbiased information and guidance.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our relaxing green spaces mean there is always somewhere to go for residents looking for peace or wanting some light exercise.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
Our friendly animals in our secure smallholding offer a unique experience for animal-lovers.
We are conveniently located near a bus stop, offering easy access for visitors and residents using the local transport facilities.
A local train station means we are conveniently located for friends and family travelling by railway.
Our listed building is full of grandeur and steeped in history, providing a beautiful, traditional home for our residents.
Our countryside location means we offer a natural, healthy space for our residents to unwind and relax in.
Residents can enjoy the tranquillity and peace of our extensive gardens, which are fully secure and regularly risk assessed.

Manager's Profile

As the Registered Manager of Dormy House, I lead a professional team in providing the highest standards of residential, nursing and dementia care for residents with varying needs. Our commitment ensures they lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

Having worked in the care sector for over 25 years in various roles, my strong leadership experience is one of the key skills I have brought to Dormy House. I am very dedicated to my role and am committed to ensure that all our residents receive high levels of care and protection they deserve. I do everything I can to ensure the best quality of life for our residents and they are always at the centre of all that we do as a team at Dormy House.

I take pride in leading my professional care team and in delivering the highest standard of care to all of our residents and their families. I feel very fortunate to be in a post which gives me such fulfilment and which enables me to bring my confidence, knowledge, experience and skills to Caring Homes. My team are enabled and encouraged to give the best care and support they can to our residents and their families.

I was very impressed with the Caring homes philosophy and their core values, and their caring approach towards all our residents. My own values and beliefs matched Caring Homes and this was one of my reasons for joining the Caring Home team.

I am passionate about promoting good practice and quality of life for people living in nursing and care homes, and am looking forward to continue doing this at Dormy House. Outside of work, I enjoy spending time with my husband and three children.

Joanne Gullon

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Our Address

Ridgemount Road

Get in touch
call 0808 223 5362

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