Coxhill Manor

Woking, Surrey

Alan Horler

Care Home Manager

At Coxhill Manor nursing home in Woking we provide residential, nursing and dementia care for up to 58 residents. Our peaceful and secluded location on the outskirts of Chobham, near Woking in Surrey, makes our home a great place to live and work.

With over 20 years experience as a Registered Care Home Manager, I am very proud our team have been awarded the Excellence in Leadership and Management award at the Caring Homes Group Recognition Awards.

  • Rated ‘Good’ by CQC in all categories read our report here
  • Stunning country house location
  • Tailored care plans
  • Dedicated and friendly Care Team and Activities Co-ordinators
  • Regular outings, activities and events
  • Delightful garden rooms, affording wonderful views over the beautiful landscaped grounds
  • Large spacious rooms suitable for couples
  • Strong community links

Our commitment to care

Coxhill Manor offers a complete care pathway for residents – with residential, nursing and dementia care all available in one location. This means that residents at Coxhill Manor can feel confident in the knowledge that their home can cater for them both now and in the future, if their care needs were to change.

Our compassionate Care Team is committed to providing high-quality and person-centred care for all of the residents in our home.

At Coxhill Manor we are equipped to provide quality residential support, nursing and the highest standard of care for elderly people living with different types of dementia, including Alzheimer’s disease and vascular dementia.

How we ensure the wellbeing of our residents

First and foremost, Coxhill Manor is our residents’ home and we never lose sight of that. The wellbeing of our residents is central to everything we do at Coxhill Manor. Our highly-skilled and qualified care team treat every person as an individual with their own needs and preferences in a safe and supportive, friendly environment.

All members of the team at Coxhill Manor, from hospitality to nurses and carers ensure that the time residents spend here is as rewarding for them as it is for us. The services of a local general practitioner, chiropodist, optician and pharmacy are also retained to ensure the Coxhill Manor are supported to deliver continuity in every aspect of the care we provide.

Our professional care team work closely with residents to ensure everyone who wishes to, can be involved in the day to day activities at the home. Dedicated Activity Coordinators also ensure a varied and stimulating programme from keep-fit classes and creative activities to day trips are available to residents every day.

We appreciate the positive impact that family involvement can have in a care setting and we welcome active involvement and feedback from family members and friends.

Why choose Coxhill Manor?

Specialist interior design features help to ensure that our residents are able to move freely around their home, with bedrooms and communal areas arranged specifically to minimise confusion and aid orientation. Our home is spacious and bright, with a friendly and welcoming atmosphere and we always encourage residents to bring important personal possessions to personalise their rooms and make the space their own.

Coxhill Manor retains a myriad of period features – from stained glass and leaded windows, to parquet flooring, original fireplaces and rooms with fine high ceilings. Our home provides accommodation of distinction and the atmosphere here is always welcoming. Residents can relax in elegant day rooms, enjoy fine dining in our two restaurant-style dining rooms, or chat over a latte in our coffee bar.

Visiting us

Our open visiting policy at Coxhill Manor, helps residents and loved ones share visits at the times that are most convenient for them.

Accreditation

As the Home Manager at Coxhill Manor, I have a qualified nursing background and lead my care team to provide the highest standards of care. I also ensure that every member of our team receives the ongoing training they need to deliver the best care possible.

Our home is fully registered with the Care Quality Commission, with both ISO9001/2000 and Hospitality Assured accreditation.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
We offer reminiscence therapy to give residents an opportunity to recall and share happy memories. This is an enjoyable social activity, which can increase confidence and self esteem.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
Residents do not have to wait for treatment or travel to a GP's surgery, thanks to our retained GP.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
The regular team of visiting nurses are able to provide guidance, support and treatment to our residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Our qualified dementia team are experts in the latest developments in dementia care, identifying each resident's personal needs and creating a dedicated care plan catered to them.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
We use a friendly registered mental health nurse, who residents are familiar with and trust.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
Our fully-fitted and generously sized bathrooms ensure all residents have easy access to a toilet and washing facilities.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
The ultimate in luxury, our divan beds provide a good night's sleep as well as plenty of storage for residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Secluded patios provide a private space for residents to enjoy the gardens.
Individual balconies provide an elevated, spectacular view of our garden areas and allow residents to enjoy the garden from their own bedroom.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Padded headboards aid residents who want to sit up in bed, read and relax in comfort.
Private documents and cherished belongings can be kept secure in each resident's individual safe.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Clear, big button telephones have been installed to provide ease of use for our residents.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.
Solid, easy grip door handles are provided to aid residents' navigation around their bedroom and the rest of the facility.
If necessary, our mirrors are easy to cover up. This can help reduce anxiety for our residents.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Our reception desk is always manned, with a knowledgeable weekend receptionist available to help.
Visitors have access to their own, fully serviced toilet facilities.
Residents and visitors can grab a bite to eat and enjoy a coffee in our relaxing on site café.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Residents can enjoy the cinema experience in the comfort of our bespoke cinema room, designed specifically with the needs of our residents in mind.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
An engaging activity room, where residents can take part in group activities or enjoy a game of cards or dominoes, is available for use.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
Our well stocked library offers a range of fiction and non-fiction titles for our residents to enjoy.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
Friendly, fully qualified nurses are on-hand throughout the day and night to assist with our residents' needs.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
A bright and airy conservatory is the perfect environment for residents to enjoy views of the garden.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Having the option of making your own cup of tea in a self serve kitchenette is a simple, but important choice we are proud to offer our residents.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
To assist with hearing in difficult environments, such as a theatre or church, we offer audio induction loops to our residents who use hearing aids.
Reliable, modern and quiet air conditioning units are positioned around our facility to create a comfortable environment, whatever the weather outside.
Convenient handrails have been fitted around our centre to aid mobility.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Cats and dogs are welcome in our centre, providing friendship and a special kind of therapy to our residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Our gardens, patios, paths and parking areas are kept clean and weather-ready by our visiting landscape gardening team.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
An independent care fee planning advisory service is available to all residents, providing unbiased information and guidance.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our relaxing green spaces mean there is always somewhere to go for residents looking for peace or wanting some light exercise.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
Gardening is an enjoyable activity for many of our residents, and we offer raised beds for residents to plant their own flowers and shrubs.
Residents can plant and manage their own vegetables in our mature vegetable garden.
A local train station means we are conveniently located for friends and family travelling by railway.
Our listed building is full of grandeur and steeped in history, providing a beautiful, traditional home for our residents.
Our countryside location means we offer a natural, healthy space for our residents to unwind and relax in.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

I joined Caring Homes in 2012, after having spent a number of years managing respite care services and getting new care homes for people with learning disabilities up and running smoothly. In recent years, I have managed care homes for elderly residents in Woking. I have now been a registered manager for twenty years.

With a particular interest in palliative care and dementia, I ensure that every single member of my Care Team puts the individual care needs of each resident first. Whilst providing the highest quality clinical care is vitally important, I know that it’s the little things that mean a lot; anything from making sure that my residents’ favourite tipples are available, to installing a cat-flap to make life easier for an elderly cat and her elderly owner.

I enjoy the day-to-day running of Coxhill Manor and am constantly looking for ways to enhance the quality of life of the people who live here, whether they take a short respite break or move in permanently. I firmly believe that every resident should be involved in all decisions relating to their own care and should have as many opportunities as possible to live life as actively and independently as they choose. I hope to make Coxhill a significant part of the local community, and often invite guests to join in the many activities on offer, or to simply drop in for a cup of tea and a chat.

I take my job very seriously and work hard to make sure that people nearing the end of life do so with total dignity. My whole Care Team genuinely have the best interests of our residents at heart; creating a comfortable, supportive, stimulating and – above all – friendly atmosphere in our home. Whenever I get the chance, there’s nothing I like better than sitting with our residents, listening to their stories and sharing a joke or two.

I enjoy walking – the Pembrokeshire coastal path beckons – as well as playing football and cycling in my spare time.

Alan Horler

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Our Address

Station Road
Chobham
Woking
Surrey
GU24 8AU

Get in touch
call 0808 223 5420

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