Surprise presentation for 1000th care worker to complete dementia training at Oak Manor

A care worker at Oak Manor care home in Scarning, Norfolk had a surprise visit from the Caring Homes Managing Director who presented her with an Ipad as the 1000th person to successfully complete the company’s dementia training.

Marlise Moura, who has worked at Oak Manor for a year alongside her husband Joao, was delighted and overwhelmed at the surprise presentation and plans to pass the Ipad on to one of her children.

Oak Manor care home in Scarning, near Dereham, provides specialist residential and nursing care for up to 61 elderly residents living with a form of dementia. Home Manager Regina Mparutsa explained: “Marlise is the 1000th Caring Homes colleague to qualify in the Bronze Living in My World Programme.

“Here at Oak Manor 94 percent of the team have completed the training and the rest are booked in. We plan for everyone to do the silver level of training and then go for gold to ensure we are offering the best possible care for our residents.”

Oak Manor 1000th Dementia Trainee presentation

Living in My World is specialist dementia training, developed in-house by Caring Homes to further enhance dementia care. The course has three levels, bronze, silver and gold, with a ‘train the trainer’ element to allow colleagues to be taught to deliver the training to others.

Caring Homes developed and rolled out its My World programme to all colleagues across all its care homes during 2015-16. Accredited by City & Guilds, the programme has received very positive feedback from the wider care industry, colleagues and the families of residents.

Caring Homes Managing Director Laird Mackay said; “My World was created to help carers understand how those living with dementia see the world, with the intention of increasing understanding on how people can be best supported.

“The programme reassures relatives and residents that all our colleagues have clear expertise of a consistently high standard, based around best practice that has been accredited by a nationally-recognised training institution.

“It was a pleasure to make the presentation to Marlise and to recognise the fact that 1000 colleagues have now successfully completed the bronze level of our training.”

In addition to the 1000 bronze level colleagues, there have also been 84 complete the silver level of training and six the gold level to date.

Oak Manor provides specialist dementia care in a sensitively converted original building and a purpose built extension for up to 61 elderly people.

If you would like to find out more about life at Oak Manor and the care we offer, or to request a meeting with our Home Manager, please contact us on 0808 223 5528 or

Oak Manor

Home Manager

Nicola Rands


Dereham Road,
NR19 2PG

0808 223 5528
View care home

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Coronavirus (COVID-19) Update
To Whom it may concern,

RE: A message from the CEO and Clinical Director

At Caring Homes we are following the latest Government advice and stopping visitors to all our homes, except for essential visits by healthcare professionals who will be required to adhere to strict protocols.

We understand that this may be very difficult for families but we are clear in our duty to ensure we protect the health, safety and wellbeing of our Residents and Colleagues as our top priority.

We want you to know that you can contact your loved ones through calls, emails, video and social media and we will support our Residents to view any messages you send over. We are confident that the teams in our homes are doing all they can to ensure that life remains as comfortable and sociable as possible. There will be a full programme of activities delivered by our in-house health and wellbeing teams.

We hope you will understand and support these actions and any further subsequent measures we might need to put in place.

Yours sincerely