A small change packing a big difference at Belmont House

At Belmont House Nursing Home in Sutton, ‘The Red Bag’ is an initiative which is helping to improve communication between our care home and hospitals.

This is a simple change which facilitates a smoother handover between our care home, ambulance and hospital staff. NHS Sutton clinical commissioning group (CCG) found that residents with a Red Bag spent an average of four days less in hospital than those without a Red Bag.

The idea is a simple, effective initiative to help our residents receive quick and effective treatment should they need to go into hospital.

The Red Bag contains standardised information about the resident’s general health, any existing medical conditions they have, medication they are taking, as well as highlighting the current health concern.  It also has room for personal belongings (such as clothes for day of discharge, glasses, hearing aid, dentures, etc) and it stays with the patient whilst they are in hospital.

This means that ambulance and hospital staff can determine the treatment our resident needs, quickly and more effectively.

It also clearly identifies a patient as being our care home resident and this means that it may be possible for the patient to be discharged sooner. Members of our team at Belmont House have been involved in discussions with the hospital and have an understanding of our residents’ care needs so are able to support them when they are discharged.

The great thing about the Red Bag is that, put simply, the service is just more patient focussed. Because the paperwork is standardised for every patient, the handover to the ambulance crew is much more efficient.  The process of transferring patients from Belmont House to hospital is faster, and when patients arrive in hospital they receive the care they need much quicker.  The Red Bag really helps improve the patients’ experience of being taken to hospital in an emergency.

Garth House, Belmont House and Home of Compassion are the first Caring Homes’ homes to adopt the scheme. It takes a while to train colleagues to use the red bag system correctly, but all Caring Homes’ homes will be “Red Bag” homes by 2020.

At Belmont House we provide specialist residential, nursing and dementia care in a purpose built environment and continuously improve the lives of our residents through offering wide ranging services, activities and events, both in and outside of the home involving members of the local community as often as possible.

If you would like to find out more about this event and/or life at Belmont House please contact us on 0808 223 5407 or belmont@caringhomes.org.


Belmont House

Home Manager

Arthur Tanare


75 Worcester Road,

0808 223 5407
View care home

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