Knowle Park celebrate CQC success

The staff and residents of Knowle Park care home in Cranleigh were celebrating this week as they received top marks in their latest inspection by the Care Quality Commission (CQC).

Following a review of the inspection process in recent years, five areas of the business are now inspected which assess how well the service is treating people with respect, quality of care provision, safeguarding and safety, staffing and management of the service.

The grand early 19th Century home, part of the family-owned Caring Homes Group, has demonstrated the highest possible levels of care delivery having met the required standards in all of the above areas.

As part of the process, CQC inspectors spoke to residents, relatives and members of staff at the Knowle Lane home. The home demonstrated full compliance in all areas with special mention made of the full details contained in the home’s care plans relating to the choices and preferences of those who use the service.

Knowle Park Manager, Netra Longhurst told us:

‘We are delighted that the hard work done each and every day by our team has been recognised through this positive report. We have a tightly knit staff team here and we put the Service Users at the heart of everything we do.

First and foremost, Knowle Park is our residents’ home. It is a pleasure to provide a service for so many wonderful people, but it is always nice to hear that you’re getting things right!’

Located on the outskirts of Cranleigh, Knowle Park provides residential and nursing care for elderly people. The home is run by the family-owned Caring Homes Group, which was founded in 1994 by mother and son team, Helena and Paul Jeffery.
 

Knowle Park

Home Manager

Clare Hall

Address

Knowle Lane,
Cranleigh,
Surrey,
GU6 8JL

Contact
0808 223 5518
View care home

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