Finding the right care

Your first port of call when choosing a care home will normally be your GP or your Local Authority’s Social Services team. They will be able to provide you with a list of all the care homes in your chosen area and help with the decision about which type of care is best suited to your needs.

All care homes should be able to send you brochures, and it is useful to have a look through them before going for a visit. We recommend that you visit at least three homes, so that you can get an idea of the different services and facilities on offer. Ask as many questions as you like when going round a home, to find out more about their approach to care.

Download the care home checklist.
  • Step One

    Your care need

    There are a number of different types of care home; ranging from residential homes that provide a little support for those wishing to live independently, through to specialist nursing or dementia homes that offer dedicated nursing or dementia support.

  • Step Two

    Home location

    Figure out where you wish to live; some people will want to stay in their current area to remain close to friends, whilst others take the opportunity to move closer to family. Once you understand the care you need and know the location you want, you can complete more detailed research on homes in that particular area.

  • Step Three

    Consider ratings

    Whilst carrying out your research, consider independent regulators’ most recent ratings. All care homes are inspected to ensure they meet quality standards and to identify any areas of concern. In England the Care Quality Commission (CQC), in Scotland, the regulator is the Care Inspectorate and in Wales it is the responsibility of the Care and Social Services Inspectorate Wales (CSSIW). Care homes on the Isle of Man are regulated by the Isle of Man Department of Health & Social Security, while those on Jersey are regulated by Jersey Social Services.

  • Step Four

    Visit the home and meet the Manager

    Once you have shortlisted the homes that you wish to see, contact them and arrange a visit and meet with the Home Manager. When you take a tour of the home, be sure to speak to the Care Team and residents to get a feel for what daily life is like there. Atmosphere is really important; Caring Homes offer a strong family focus and a relaxed, welcoming atmosphere where you and your loved ones should feel comfortable.

  • Step Five

    Determine care fees

    The cost of care will vary depending on the level of support required and any Local Authority support you may be entitled to. Our Home Manager will arrange to meet with you at home and determine your exact care needs and calculate the cost. It’s important to discuss the cost of care with the Home Manager to ensure you have a thorough understanding.

  • Step Six

    Agree to move in

    When you have found the right care home and are happy to move in, pay your deposit to secure your place and arrange a moving in date. Many new residents make new friends and take up different activities that weren’t possible in an unsupported home environment, so their personal wellbeing is greatly improved.

Residents' stories

James & Edith’s story

James and Edith had been a devoted couple for many years, raising their daughters in the family home and enjoying life together to the fullest. However, as the years went by, Edith’s health began to…

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