We have found the staff friendly and welcoming. The atmosphere in the home is always cheerful and positive.
Review relates to June 2015.
I live a long way from my mother when I phone either speak to Gill or Nicki and they are always very friendly and helpful. My mother has dementia and they are very sympathetic with her. She loves having her hair done and attending the church service. The care staff are very kind and understanding.
It is nice to walk into the nursing home and find it very clean and all the residents are also clean and never smell. The staff are always very kind and the management are always approachable.
I lead my professional Care Team in delivering the highest level of care and support for our residents.
My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.
I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.
I feel that the Caring Homes philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.