The Orchard Nursing Home

St Albans, Hertfordshire

Kay Wainwright

Care Home Manager

The Orchard Nursing Home in St Albans, is an attractive purpose-built home providing the highest level of residential, nursing and specialist dementia care for up to 63 elderly residents.

  • A purpose built care home care
  • Full care pathway offering residential, nursing and dementia care
  • Close to the town centre
  • Short and long term care packages available
  • Friendly Care Team
  • High care standards

Our commitment to care

The Orchard provides our residents with a full Care Pathway – offering a full suite of residential, nursing and dedicated dementia care, including trial stays, short stays and convalescent care, as well as long-term care. This means that our residents can feel confident in the knowledge that their home can cater for them both now, and in the future if their care needs were to change.

Care is provided closely in line with each resident’s person centred care plan, this not only details specific healthcare needs, but also important events that have happened so far in their lives, and preferences in every day aspects of life. We appreciate the positive impact that family involvement can have in a residential care setting and we welcome active involvement and feedback from family members.

The Orchard retains the services of a local general practitioner, chiropodist, optician and pharmacy to ensure that the professional nursing and healthcare team are supported to deliver continuity in every aspect of the care we provide.

Our professional Care Team work closely with residents to ensure everyone who wishes to can play an active role in the day to day activities at the home. We have a dedicated Activities Coordinator who ensures there is a broad range of events for residents to participate in – from keep-fit classes to creative activities.

The Orchard Nursing Home

The Orchards bedrooms and communal areas have been designed and furnished to the highest standards, with every bedroom benefiting from their own en-suite facilities. Further communal bathrooms on each floor provide assisted bathing facilities for residents who require extra support. We welcome our residents to make their room their own by decorating with small items of furniture and treasured possessions.

Many of our ground-floor rooms have private access to our large terrace and secure landscaped gardens which offer plentiful outdoor space. When the weather is fine the enclosed gardens offer a tranquil retreat and the perfect backdrop for residents to relax or take part in any of our regular outdoor activities.

Internally, the home has a light, airy and welcoming ambience with residents benefiting from a broad and stimulating range of activities. The kitchenettes which can be found in the dining areas, help to enhance communal living in the home, as well as a range of seating areas where residents can relax together over a tea or coffee.

Specialist dementia care

The dementia floor at The Orchard has been designed in line with recognised standards which are widely acknowledged as providing the best living environment for people with dementia. A dementia design approach ensures that residents are able to move freely, with bedrooms and communal areas appropriately laid out and clearly signposted to minimize any disorientation.

This area of the home is ideally equipped to provide nursing support for people living with different types of dementia, including: Alzheimer’s disease, vascular dementia, and Parkinson’s Dementia. Care staff who work in this area of the home are highly trained in the understanding and approach to different types of dementia

The dementia area has a light, airy and welcoming atmosphere. Each resident has a memory box by their front door containing mementos of their life. These boxes act as an effective signpost for the residents, whilst offering others an important insight into their life stories.

Residents benefit from a wide range of activities, tailored around hobbies, interests and life experiences. These activities include visits by dementia-specialist entertainers and group activities such as reminiscence and pet therapy.

Living with us

Activities

At The Orchard we believe an active life is a happier and more fulfilling life. A key member of the care team is our activities coordinator, who works with each resident to ensure everyone has an opportunity to participate in activities that have real meaning for them. The Orchard residents are encouraged to maintain the hobbies and interests they have built up over a lifetime and to try new experiences as and when they wish.

Our Activities Coordinator also benefits from the support of an extended network of professionals within Caring Homes. Our clinical team work with our activities coordinators to ensure activities contribute to physical and mental wellbeing, although simple enjoyment is of course the number one priority.

Activities extend well beyond the home. The Orchard plays an active role in the local community, working with local schools and societies to raise funds for charity and to promote community spirit. Of course, seasonal holidays, birthdays and anniversaries are always celebrated in style too.

Dining

In addition to excellent care, residents enjoy meals tailored to meet individual care needs, as our Head Chef works with families and the residents to ensure that menus are tailored to residents’ wishes. Ingredients are chosen and meals are prepared to deliver a balanced, varied and nutritious diet, where the focus is on quality as well as nutritional benefits.

Visiting us

The Orchard operates an open visiting policy, so loved ones can visit at the times that are convenient for them.

Accreditation

As the Home Manager at The Orchard nursing home in St Albans, I have a qualified nursing background. Our home is fully registered with the Care Quality Commission, with both ISO9001/2000 and Hospitality Assured accreditation.

The local area

St Albans is a historic market town located about 19 miles north-west of London and 8 miles south west of Welwyn Garden City. St Albans benefits from a thriving cultural life, with regular concerts and theatre productions as various local venues, two museums and many historical features.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
We offer reminiscence therapy to give residents an opportunity to recall and share happy memories. This is an enjoyable social activity, which can increase confidence and self esteem.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
A visiting occupational therapist ensures each resident's particular needs are met in our facility.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Our qualified dementia team are experts in the latest developments in dementia care, identifying each resident's personal needs and creating a dedicated care plan catered to them.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
A retained registered mental health nurse is experienced in dealing with our residents and their requirements.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
Private bathroom and shower facilities are offered to all residents, so they don't have the inconvenience of sharing, or waiting to use the washroom.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
Residents can enjoy cross ventilation, improved daylight and a range of views, thanks to our double aspect bedrooms.
Lowered cill heights mean seated residents have an unobstructed view of our outside spaces.
Residents and guests can enjoy peace of mind in the sanctuary of our secure patio area.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
The full range of Freeview stations, including popular channels such as Challenge and Film4, can be enjoyed by all our residents.
Residents can revel in the exceptional quality of High Definition Freeview television, offering stunning colours and a much sharper image compared to standard definition.
Cable television provides an additional choice of channels for our residents, including National Geographic and Hallmark Channel.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Our facility walls are colour contrasted to ease residents' navigation around the centre.
Our wall switches contrast to the wall colour, so they can be located quickly and easily.
Residents can take advantage of the flexibility of free WIFI in their bedrooms, for added privacy and convenience.
Our clear fronted wardrobes means residents can view their contents at a glance, aiding them with the daily routine of getting dressed.
Clear fronted drawers, with easy viewing to contents, reduce stress and confusion to residents with dementia.
Special sensors indicate when doors are opened or when movement is detected in the room. These alarms help reduce risk to vulnerable residents.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Padded headboards aid residents who want to sit up in bed, read and relax in comfort.
Private documents and cherished belongings can be kept secure in each resident's individual safe.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Bright walls and high contrast carpets are used throughout our facility to help residents find their way around the building.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.
Solid, easy grip door handles are provided to aid residents' navigation around their bedroom and the rest of the facility.
If necessary, our mirrors are easy to cover up. This can help reduce anxiety for our residents.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Visitors have access to their own, fully serviced toilet facilities.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
An engaging activity room, where residents can take part in group activities or enjoy a game of cards or dominoes, is available for use.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
Friendly, fully qualified nurses are on-hand throughout the day and night to assist with our residents' needs.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
A bright and airy conservatory is the perfect environment for residents to enjoy views of the garden.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Having the option of making your own cup of tea in a self serve kitchenette is a simple, but important choice we are proud to offer our residents.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
We help residents create memory boxes, filled with items such as photographs or tickets, to help stimulate happy memories from the past.
Reliable, modern and quiet air conditioning units are positioned around our facility to create a comfortable environment, whatever the weather outside.
Convenient handrails have been fitted around our centre to aid mobility.
Professionally created dementia orientation signage has been positioned around our facility to assist residents' navigational requirements.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
Our themed reminiscence lounge encourages residents to recall fond memories of times gone by.
No dead ends – interest is created in the area to help avoid confusion and distress
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Our gardens, patios, paths and parking areas are kept clean and weather-ready by our visiting landscape gardening team.
Our well-loved visiting library service allows residents to enjoy all manner of reading and audio books, free of charge.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
An independent care fee planning advisory service is available to all residents, providing unbiased information and guidance.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our relaxing green spaces mean there is always somewhere to go for residents looking for peace or wanting some light exercise.
Residents are encouraged to explore our state of the art sensory garden, where they can experience the calming influence of the flowers and greenery.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
Gardening is an enjoyable activity for many of our residents, and we offer raised beds for residents to plant their own flowers and shrubs.
We are conveniently located near a bus stop, offering easy access for visitors and residents using the local transport facilities.
A local train station means we are conveniently located for friends and family travelling by railway.
Friends and family arriving by bus can enjoy the complete convenience of a bus stop on our doorstep.
Our new build development provides all the mod cons you would expect from a modern complex, including secure accessibility and comfortably heated rooms.
The smooth contours and fresh, electric feel of an urban environment make this a place full of energy and life.
A regular and comfortable minibus service is offered to residents wanting to explore local towns and visitor centres.
Residents can enjoy the tranquillity and peace of our extensive gardens, which are fully secure and regularly risk assessed.
Friends and family are able to visit loved ones at any time they choose. We offer 100% visiting time flexibility.

Manager's Profile

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Caring Homes philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Kay Wainwright

Visit The Orchard Nursing Home

Our Address

129 - 135 Camp Road
St Albans
Hertfordshire
AL1 5HL

Get in touch
call 0808 223 5544

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