Oak Manor care home
Retirement Home in Dereham
Contact Details
Oak Manor
Scarning
Dereham
Norfolk
NR19 2PG
Home Manager
Anne Gregory
New Resident Enquiries
During Office Hours
0808 166 9033
Outside Office Hours
01362 694 978
Job Enquiries
0808 168 1300
Oak Manor provides specialist residential and nursing care for up to 61 elderly people living with a form of dementia. Located in the peaceful village of Scarning, near Dereham in Norfolk, Oak Manor offers the very highest standard of specialist care for each of its residents.
The home, which comprises both a sensitively converted original building and a purpose-built extension, has a range of dedicated facilities and activities for people living with dementia. These include a beautiful, courtyard garden and specialist sensory activities, where highly trained staff work with residents on activities designed to stimulate positive memories and feelings.
Oak Manor has been designed to meet the University of Stirling’s universally respected dementia care standards. Stirling’s Dementia Services Development Centre is renowned as the world leader in this field. The Stirling approach ensures that residents are able to move freely around the home, with bedrooms and communal areas appropriately laid out and clearly signposted to minimise confusion or disorientation.
Oak Manor is ideally equipped to provide residential support for elderly people living with different types of dementia, including Alzheimer’s disease, vascular dementia and Korsacoff’s syndrome. However, staff never lose sight of the fact that, first and foremost, Oak Manor is home to our residents. The home has a light, airy and welcoming ambience and residents benefit from a broad and thoroughly enjoyable range of activities.
The home offers a full range of residential support, including trial stays, respite breaks and convalescent care as well as long term care. Residents are encouraged to bring important personal possessions to personalise their rooms. Oak Manor operates an open visiting policy, where residents and loved ones may visit at convenient times. In common with all of our homes, Oak Manor’s manager has a qualified nursing background. The home is fully registered with the Care Quality Commission and has ISO9001/2000 and Hospitality Assured accreditation.
- Specialist dementia care
- Designed to meet Stirling Dementia Care standards
- Safe and peaceful courtyard garden
- Dedicated sensory/activities room
- Peaceful location
- Excellent community links
- Award winning chef
Life in a Caring Home is viewed as a continuum of life – an opportunity to gain new experiences and learn new things – whilst maintaining your existing hobbies and interests.
At every Caring Home, there is a dedicated activities co-ordinator who is on hand to support residents in learning new hobbies and maintaining existing ones.
An activities programme is developed by the activities co-ordinators who work in conjunction with the clinical team in reviewing each individuals occupational interests and tailoring an activities programme that addresses them.
For further information about activities please visit our “living with us” section.
Care Categories
- Nursing Dementia
Care Specialisms
- Alzheimer's
- Cancer Care
- Challenging Behaviour/Psychosis
- Hearing Impairment
- Visual Impairment
Related Care Homes in Norfolk
"I am more than pleased with the care provided for my mum. She is always clean and there is plenty of food on hand all through the day which she loves. The staff are very caring towards all the residents. There is a lovely homely atmosphere to the whole place. Plenty of entertainment. Mum has a lovely room which is kept very clean and her clothes are well handled. I cannot speak highly enough of Oak Manor and have already been recommending it." - Diane H
99 out of 100
"My father was a resident at Oaks Manor for a short period of time following a 3 month hospital stay, unfortunately he caught an infection and passed away on 3/3/13, the care and attention to detail whilst my father was a resident was second to none. In his last few days all staff were kind, considerate and took all our wishes into consideration letting him pass away in peace and dignity. I would highly recommend Oak Manor you family member I guarantee would be well cared for." - Alison Kenton-Barnes
95 out of 100
"Oak Manor home is a very lovely home, the staff are very caring and the food is good. My favorite lounge is the Hollywood Suite where I get to watch as much televison as I like. I also enjoy music days where I get to sing along and play instruments." - Bill Hutchinson
90 out of 100
"I like the home the food is alright. We have live music at the home which we have on a Thursday with Billy, the are staff are very good. Home is 5 Stars." - Albert Kiff
95 out of 100
"I like it here especially the music in the lounge, I like the food but sometimes it can be too much, I like my bedroom especially my bed." - Erika Dugdale
98 out of 100
"I enjoy walking round the lovely gardens, the food is nice and the staff are very loving and friendly, the live music on Thursday is my favourite and I enjoy singing along." - Colin Stammers
89 out of 100
"A very caring home, with lovely helpers, wonderful views from windows and a wonderful home for the residents." - Jeannette O
92 out of 100
"A very lovely home. My husband could not be in a better home." - Yvonne Stammers
out of 100
"I looked after my wife for 5 years after she developed dementia. My wife had very advanced dementia when I arranged for her to enter Oak Manor. She could not move, speak or feed herself. I made an initial visit noting the absence of smell and the friendly atmosphere between staff and clients. Unfortunately my wife developed bed sores so was soon confined to bed. I was impressed by the way the staff helped each other at feeding times and were considerate, polite and caring... carehomes.co.uk" - Bob B
90 out of 100
"Since pacing my mother in Oak Manor we have seen a remarkable improvement in her well being and quality of care. The facility has an excellent management team with a caring workforce of both nursing and carers who are very attentive and aware of individual needs and requirements. We cannot praise enough every member of staff for their desire to ensure all residents are given every opportunity to join in with organised events... carehomes.co.uk" - Carol M
89 out of 100
"We cannot praise enough every member of staff, regardless of their position, for their desire to ensure all residents are encouraged and given every opportunity to join in with organised events including a weekly entertainer and sing-along session which is visibly enjoyed by all. The facilities themselves are always kept clean, often under trying conditions, and well maintained. The home is also always looking at enhancing the facilities with new innovations the latest being a 50's style room... carehomes.co.uk" - Ian McCallum
91 out of 100
"Oak Manor is a very friendly home. All the staff and manager are lovely and make you feel welcoming." - Leanna R
99 out of 100
"Since placing my mother in Oak Manor we have seen a remarkable improvement in her well being and quality of care. The facility has an excellent management team with a caring workforce of both nursing and carers who are very attentive and aware of individual needs and requirements. We cannot praise enough every member of staff for their desire to ensure all residents are given every opportunity to join in with organised events... carehomes.co.uk" - Carol M
89 out of 100
"Clean, tidy, caring staff and friendly." - Kim S
94 out of 100
"The staff are very caring. My mum is very fragile, but they are very gentle with her. The staff always have a smile even though they often get verbal abuse. Mum would not be still alive if it wasn't for Oak Manor." - Susan S
93 out of 100
"All residents are well looked after and cared for very well. It is a very clean, tidy and friendly place." - John S
92 out of 100
"Good all round care." - Eric S
98 out of 100
"The staff are very caring and friendly. There is a very calm and happy atmosphere. My nan seems very happy since coming here. She enjoys her meals very much. All the residents look very clean and smart. Its a great peace of mind knowing my nan is being so well cared for." - Sarah W
93 out of 100
"Nanny is very happy since coming here. The staff are very helpful and caring. Its a very cheerful place to be." - Jake H
92 out of 100
"The genuine care shown for my mother, the cheerfulness of all staff. All changes in condition are reported to me by phone if I am not visiting. Monitoring of her condition and frequent referrals to the GP which have lead to specialist referral and medication changes." - Jane P
92 out of 100
"My wife has been a resident for 2 years and has been very ill at times. The care has been wonderful. The staff have all been so supportive and gave us a diamond wedding party in June this year. My wife is a severe dementia sufferer but with excellent treatment has improved in her communication." - Basil Skippon
90 out of 100
"Full time dementia care in a specialised environment. High staff to resident ratio. Very happy social place. Staff are very attentive to resident needs treating each as a true individual. The interior is very well designed to make a familiar setting with very homely feel. The different areas post office, cafe, station etc make for a more diverse environment." - Ian W
91 out of 100
"Everyone is very friendly. I enjoy the animals and singing along to music and exploring. I feel wanted." - Albert R
95 out of 100
"Right from day one I have found the staff very helpful and very caring. The staff seem to have the residents best interest at heart, right down to the laundry and cleaning staff." - Susan Catchpole
93 out of 100
"I have a friend living at Oak Manor. The carers are very friendly and kind. Everywhere is very clean and I visit at least once a week sometimes more often. The entertainment is very good, also the food. They have endless patience with the residents and could not care for them any better." - Irene S
91 out of 100
"I think its a very nice home. Very quiet and peaceful. I enjoy the singing day and love seeing the animals especially the rabbits. It is a very pleasant home." - Margaret C
97 out of 100
"I like to watch television in the blue room. I enjoy the food cooked for me. I like to see Charlie and the rabbits." - Peggy Rutland
92 out of 100
"I love all the staff, they look after me well. I enjoy the home and the entertainment every Thursday where I have a dance." - Daphne K
99 out of 100
"I really like my own room. I enjoyed the singing. The food is good too. The staff are lovely. I have only been here a few days." - Ursula D
92 out of 100
"I like my room and enjoy watching television. I love reading my books and listening to the singing man on a Thursday." - Joan Goreham
92 out of 100
"I enjoy sitting in the cinema lounge and watching television. I like the food that is cooked for me and the staff are friendly and caring." - David Scammel
99 out of 100
"As an ex residents wife, I come as often as possible to revisit this home. The staff are brilliant and only losing my husband seven months ago, I find then still eager to see you even if its a short or long visit, they cannot do enough for you. The staff looked after my husband for 2 years. They are a happy bunch of carers, laughing with the residents, singing and dancing, keeping them clean. Overall the staff are a caring lot of people, working to bring happiness to dementia people." - Jean C
92 out of 100
"I like the entertainment and some of the food. I also like my room. I have made some friends." - Valerie A
97 out of 100
"I like the entertainment, like my food, like my room and have made some friends." - Valerie A
97 out of 100
"I like talking to carers and enjoy the food. I like to read books in the library and enjoy sitting in the cinema lounge and watch T.V. I also enjoy a cuddle from certain carers." - Shirley M
93 out of 100
"This is Mum's 2nd care home, in which we now know is the best one, as she often refers this as home. She is so happy, which is shown in her attitude. The staff are so welcoming and friendly, I would recommend this home highly." - Linda Rodwell
99 out of 100
"Local and a good home for my sister." - Cyril S
89 out of 100
"Good caring staff." - Claude S
89 out of 100
"The staff and facilities at Oak Manor are exceptional. I would highly recommend it. They make you feel confident from the start and comfortable about leaving you loved ones behind to be cared for by others. I must say over the years my mother has been there the staff and management have virtually become extended family. Always a nice cuppa to greet you on every visit. Keep the good work up Oak Manor, on what must be such stressful work, but you never show it." - Lawson Lowndes
99 out of 100
"I hope you are never in a position to have to choose a care home for a loved one. But faced with the problem, we choose Oak Manor and are very pleased with the results. Oak Manor has a very warm welcome to all. Residents are cared for very well. The staff are dedicated, helpful, loving and kind, nothing is too much trouble. The rooms are bright and cheerful. I hope if you choose a care home you will find a good one like Oak Manor." - Gillian J
93 out of 100
"Staff are very friendly and always offer refreshments. My mother is kept clean and her needs care seen to e.g turned every two hours, regular meals. If we need to ask anything, staff will be only to pleased to help. I have no complaints this moment in time." - Stephen J
93 out of 100
"I visit my wife twice a week, spending on average two hours per visit. The home is well run and all the staff are very helpful and obliging. Very clean and friendly. The kitchen is well run, food nicely presented and meals ready on time." - Kenneth P
94 out of 100
"Caring and polite manager. I have met many of the staff who are caring and conscientious. Lovely gardens with good views from the rooms. Clean, well maintained building." - Sue R
93 out of 100
"I am very happy with Oak Manor it is a nice home to live in. It has lots of activities like singing, hair dresser, bingo. The home is always nice and clean and has a nice smell. I always have some people to talk to. I love my bedroom and the care I am having at Oak Manor, as well as the garden which I help take care of." - Barbara R
90 out of 100
"The staff go above and beyond agreed service levels. The care home is thinking of ways to stimulate the residents. The paper work is on view and gives us peace of mind. Sometimes my grandmother has to stay in bed. The staff always make sure she has some music on. Oak Manor is professional, caring and touching in the way it goes above and beyond its obligations." - Paul N
92 out of 100
"I enjoy living here. The staff are very friendly. The food is very good. The carers are good. I have the freedom to do things I want." - Lyn G
99 out of 100
"Putting a loved one in a home is a very big decision, but I can assure anyone that Oak Manor is a very good home. The staff are excellent, extremely caring, not only to residents but their families also. All residents are well looked after with personal care, entertainment etc." - Sue A
93 out of 100
"I enjoy the music on a Thursday and going out with Billy for fish and chips. I also like cuddles with Charlie the dog and watching television and love ice cream at all meals." - Brian L
90 out of 100
"My husband has been in Oak Manor since June 2010. He has got dementia and has lost his ability to speak. But when I have been, I have seen how clean he and the home is kept. He has got a lovely room with toilet and washing facilities. The staff are always very helpful and kind. I have seen one helper painting an old ladies finger nails for her and she was so proud and happy with them. I can't get there as often as I would like, but my son takes me when he is home... carehomes.co.uk" - Josephine D
92 out of 100
"Very friendly staff. Cleanliness of residents. Always cleaning lounges." - Sandra C
93 out of 100
"Happy clean home. Mother feels the staff are her dear family. Entertainment is excellent. Billy is obviously attached to all residents and so caring. Brilliant at arranging the Thursday singing afternoons, taking residents out etc. Just now rooms are being redecorated in styles from years back, such lovely reminders for residents. Staff are all so helpful and friendly, often long term employees. Our family are so grateful mother is here... carehomes.co.uk" - Linda N
99 out of 100
"Excellent altogether. The wonderful entertainment Manager has made huge difference, with weekly musical entertainment; personally taking residents shopping, on outings, etc. The caring, happy Staff (Mother feels they're family) are usually there for a long time; they also do lot of fundraising events, fetes in the home's grounds; etc. The home is fresh and airy throughout. I'm always kept informed of any change in Mother's health, from the slightest bruise or graze... carehomes.co.uk" - Linda Norton
99 out of 100
"My sister (Joan C) had 100% care. I could not fault a thing. A real family feeling with wonderful staff. If every home was like this relatives could feel easy." - Fred C
96 out of 100
"Oak Manor is an exceptional dementia care home, set in quiet countryside. The home is very clean, bright and well laid out with lots of specialised chairs for the more infirm residents. In the summer months residents can relax and enjoy the gardens. Thursday afternoon is music time and it is very moving to see the carers involving those residents who can to sing along. They also provide other activities too... carehomes.co.uk" - Janet D
92 out of 100
"Everyone is very helpful and friendly, and I know for a fact that my Aunt is in safe hands. Thank you to all of the staff who have taken care of her; very pleased. I try to visit as often as possible, and every time I do visit, everyone is pleasant and everywhere is clean." - Kim Woodgett
94 out of 100
"I am very pleased that I can leave Oak Manor and know my wife is well looked after. I visit daily." - Frank Copsey
96 out of 100
"From the first day I entered Oak Manor I was petrified, I found everybody going out of their way to help. The carers all speak to him and say exactly what they are going to do. Nothing is too much trouble for them. His room was decorated in our choice, very nice. My husband has to be fed and carers do everything, he can do nothing. I cannot praise them enough. No bad smells anywhere." - Jean Asker
92 out of 100
"My sister (Mrs J Cash) has received the best of care with very kind staff. I would like to think that if I ever needed a home in my old age, I couldn't do better than finish up here." - Fred Albert Cousins
96 out of 100