The staff are very welcoming and helpful, sociable. Nothing is to much trouble, very caring with the residents.
How likely would you be to recommend L'Hermitage? Extremely LIKELY
My Mother has resided at L'Hermitage since the middle of August 2014 and I can honestly say I have never had cause to complain. I have always found the staff to be extremely helpful, and nothing is too much trouble. They take time to talk to me if I have any questions and they treat my Mother with the utmost respect. The nursing home provides nourishing food and there are many activities to engage the residents. All areas, both inside and out, are kept scrupulously clean and it's always a pleasure to visit. The surrounding area is also conductive to well-being. A real home from home.
Review relates to April 2015.
Wonderful carers, of which many are Polish, gave me good care. Looked after me very well.
We were so impressed by the care home during my father-in-laws short stay. Sincere thanks to all. We would not hesitate to recommend L'Hermitage.
My husband has been a resident for 4 months and is very happy here. The staff are very pleasant to the residents and visitors.
I am the Home Manager at L’Hermitage and Beaumont Villa care homes, leading a dedicated Care Team that provides specialist nursing and dementia care.
I have worked hard to create a friendly and warm atmosphere at both homes, and I’m passionate about ensuring that each and every resident feels very much part of the family.
A dual qualified nurse, in the care of adults and children, I also hold the Leadership & Management in Care Services Award, a nationally recognised qualification awarded for knowledge and skills in managing Care Services.
Being manager of two care homes gives me a great deal of variety in my role, and I gain real satisfaction from getting to know all of our residents and their families.
I work with a variety of stakeholders to ensure the needs of the people I care for are being met. This includes working closely with the local authority and Jersey Health Service, and striving to constantly promote excellence at L’Hermitage and Beaumont Villa.
I am extremely committed to strong leadership, and I try to champion ‘being the best’ with my Care Team, and to enthuse them to routinely ‘go the extra mile’ for the people in our care.
I’ve had a pretty varied career and have worked as a Flight Nurse in Saudi Arabia, repatriating sick and injured people from around the world, as well as working in Air Traffic Control for the RAF. More recently I have gained extensive experience of managing care homes up and down the UK.
Outside work I am a keen breeder and trainer of Newfoundland dogs; I currently have six Newfoundlands, two of which have recently qualified for Crufts. The dogs are trained in water rescue and I enjoy showing people their skills and bringing in photos for all the residents to see.