Dormy House

Sunningdale, Berkshire

Joanne Gullon

Care Home Manager

At Dormy House care home in Sunningdale we offer the highest standards of residential, nursing and specialist dementia care for elderly residents.

We are proud to announce that Dormy House was rated as ‘Good’ in our most recent CQC report, for the second consecutive time. You can find out more about our ‘Good’ CQC result here.

  • Rated ‘Good’ by CQC across all categories
  • Professional residential and nursing care
  • Specialist dementia care
  • The highest standards of accommodation
  • Newly refurbished rooms now available
  • Dedicated and friendly Care Team
  • Excellent reputation for care
  • Tailored care plans

Our commitment to care

As the Home Manager at Dormy House, I have a qualified nursing background and lead my professional Care Team in providing the highest standards of personalised care – in every instance designed to meet the unique needs of each person we support.

Specialist dementia care

The Surrey is our modern, purpose-built extension that provides dedicated dementia care. It has been designed to meet the University of Stirling’s high standards, which are widely acknowledged as providing the best living environment for people with dementia.

The Wentworth wing houses our Palliative Dementia Suite of six en-suite bedrooms on the first floor. At Dormy House we work to the nationally accredited Gold Standard Framework in palliative care, ensuring the highest level of nursing expertise during a person’s last days. This enables our residents to remain at Dormy House, rather than having to move to a hospital or hospice.

Why choose Dormy House?

Dormy House provides outstanding hospitality services, more akin to a hotel than a care centre. Our residents have a choice of en-suite single rooms, or companion rooms, and fine dining is provided by our in-house chefs.

How we ensure the wellbeing of our residents

At Dormy House we work hard to always ensure residents’ needs are at the forefront of everything we do. We strive to maintain the highest standards of service and always look to go the extra mile. We also offer a hair salon, dry cleaning service and weekly chiropody clinics.

Visiting us

We operate an open visiting policy at Dormy House, where friends and family may visit at the times which are most convenient for them.

The local area

Located in one of the most sought-after residential areas in Sunningdale, Dormy House is next to the world renowned golf course and our rooms enjoy views over the Ladies’ Course.

If you would like to find out more about our other care homes in the local area, including our brand new home Kingsclear, please click here.

Care Facilities

To promote optimum health in our residents, a personalised nutrition plan is created for each individual, with specific dietary needs taken into account.
We offer reminiscence therapy to give residents an opportunity to recall and share happy memories. This is an enjoyable social activity, which can increase confidence and self esteem.
Our trusted and well-liked visiting physiotherapist is available to treat and advise our residents.
Our local, assigned GP is able to visit our site to treat and advise any of our residents.
A visiting occupational therapist ensures each resident's particular needs are met in our facility.
Residents can enjoy peace of mind, thanks to our retained, registered general nurse who provides comfort and professional advice to residents.
Residents can relax in our tidy and clean environment, without lifting a finger, thanks to our dedicated daily cleaning service team.
Our laundry is handled in-house, meaning residents do not have the hassle of washing and drying clothing and linen themselves.
Our qualified dementia team are experts in the latest developments in dementia care, identifying each resident's personal needs and creating a dedicated care plan catered to them.
Trained dementia care staff are on hand to support our residents and ensure their time with us is spent safely and positively.
A retained registered mental health nurse is experienced in dealing with our residents and their requirements.
We are proud to hold Hospitality Assured Accreditation, which demonstrates our commitment to outstanding service and resident care.
Our excellence in performance and efficiency is recognised through our ISO 9001 Accreditation.
Our dedicated Internal Quality Assurance Team ensure our accreditations are maintained and these high standards are reflected across the facility.
Once we have reviewed the results of the pre-admission assessment, Individual Care Plans are carefully created and a detailed approach to every resident's care is formulised.
Telephone and face to face advice is available to any resident with bladder or bowel concerns. Patients do not need to be incontinent to receive this information.
Our specialist group of activities co-ordinators make sure there are a range of mental, physical and social activities for our residents to participate in and enjoy.

Room Facilities

Residents can use en-suite facilities with added peace of mind with an emergency call point.
We provide step-free, non-slip showers, which are safe and convenient for our residents.
Our modern walk-in baths ensure every resident is able to enjoy a warm soak, without relying on help or risking injury.
For sanitary reasons and convenience, residents are provided with their own personal basin.
An en-suite WC and basin is provided for the convenience of our residents.
Private bathroom and shower facilities are offered to all residents, so they don't have the inconvenience of sharing, or waiting to use the washroom.
Our fully-fitted and generously sized bathrooms ensure all residents have easy access to a toilet and washing facilities.
To aid the flow of traffic in our home and make moving from space to space easier, free swing doors have been fitted along corridors.
For added safety and peace of mind, secure grab rails have been fitted in washrooms.
We have fitted bright and visible contrast colour grab rails to aid residents using our bathrooms.
Indoor light is measured carefully to provide maximum benefit for residents. Natural daylight maintains a healthy circadian rhythm, increases production of Vitamin D and reduces symptoms of Seasonal Affective Disorder (SAD).
Electronically operated, homely and safe nursing beds are provided for the comfort of our residents.
The ultimate in luxury, our divan beds provide a good night's sleep as well as plenty of storage for residents.
Lowered cill heights mean seated residents have an unobstructed view of our outside spaces.
Residents and guests can enjoy peace of mind in the sanctuary of our secure patio area.
Residents are able to enjoy all their favourite television shows and films, thanks to our modern television sets.
The full range of Freeview stations, including popular channels such as Challenge and Film4, can be enjoyed by all our residents.
Residents can revel in the exceptional quality of High Definition Freeview television, offering stunning colours and a much sharper image compared to standard definition.
Clean, well-maintained furniture can be provided for residents to enjoy their own fully-furnished bedroom without the hassle of sourcing and moving in appropriate furniture.
Residents are welcome to bring their own furniture to personalise their space and create their own homely environment.
Our facility walls are colour contrasted to ease residents' navigation around the centre.
Residents can take advantage of the flexibility of free WIFI in their bedrooms, for added privacy and convenience.
Our clear fronted wardrobes means residents can view their contents at a glance, aiding them with the daily routine of getting dressed.
Clear fronted drawers, with easy viewing to contents, reduce stress and confusion to residents with dementia.
Special sensors indicate when doors are opened or when movement is detected in the room. These alarms help reduce risk to vulnerable residents.
Window limiters ensure residents are safe and secure at all times, whilst still allowing fresh air into the rooms.
Residents can relax and sleep easy, knowing their rooms are fitted with reliable, professionally-fitted locks. These recommended locks are safe and appropriate for our residents.
Clear, big button telephones have been installed to provide ease of use for our residents.
Bright walls and high contrast carpets are used throughout our facility to help residents find their way around the building.
To reduce anxiety and support patients' independent living skills, we have installed toilets which are visible from the bed.
Classic fixtures and fittings, such as traditional taps, bath plugs and light switches have been introduced to the facility to help reduce confusion.
Only non-toxic, thornless flowers and shrubs have been planted in our gardens. This reduces the risk of residents harming themselves.
Solid, easy grip door handles are provided to aid residents' navigation around their bedroom and the rest of the facility.
If necessary, our mirrors are easy to cover up. This can help reduce anxiety for our residents.

Indoor Facilities

Our simple to use nurse call system allows residents access to a qualified nurse 24 hours a day, seven days a week.
Our friendly receptionist is on hand to answer any queries throughout the working week.
Visitors have access to their own, fully serviced toilet facilities.
Residents and visitors can grab a bite to eat and enjoy a coffee in our relaxing on site café.
We offer full use of our modern hair salon, staffed by qualified stylists, to all residents.
Being able to enjoy great food is one of the simple pleasures in life. We offer a quiet, private area for residents to enjoy their meals.
An engaging activity room, where residents can take part in group activities or enjoy a game of cards or dominoes, is available for use.
Every bathroom has been designed to make it easier to use for our residents' specific needs.
Residents can enjoy the luxury of a warm shower in their own safe, assisted shower room.
A modern, spacious and regularly serviced lift is available for use to all residents and visitors.
A special quiet lounge is available for guests and visitors to relax and unwind in, free from the distractions of televisions, radios or loud conversations.
A room where all our residents can keep up to date with their favourite soaps and take pleasure in watching shows and films with their friends.
A bright and airy conservatory is the perfect environment for residents to enjoy views of the garden.
Residents can relax with a book and a cool drink on our outdoor terrace, complete with comfortable furniture.
Light, airy and temperature controlled dining rooms make the perfect environment for our residents to enjoy their meals.
Residents have the option of eating meals in their own room, thanks to our popular and reliable room service.
Having the option of making your own cup of tea in a self serve kitchenette is a simple, but important choice we are proud to offer our residents.
Regardless of the time of day, our residents will not go hungry, thanks to our round the clock snack menu, offering healthy and filling food choices.
Our popular themed food events are a great talking point amongst our residents and add a touch of fun and variety to mealtimes.
A packed schedule of games, activities and trips means there is a social event to suit every resident's taste.
Residents are able to take pleasure in a range of entertainment options, including singers and dance troupes, from the various types of visiting entertainment.
We offer a wide range of external trips, to the seaside, shopping centres, National Trust sites and other local areas of interest.
We help residents create memory boxes, filled with items such as photographs or tickets, to help stimulate happy memories from the past.
Convenient handrails have been fitted around our centre to aid mobility.
Professionally created dementia orientation signage has been positioned around our facility to assist residents' navigational requirements.
Gently sloped floors and wide access routes make our centre wholly wheelchair accessible.
Safe, modern hoists are used by our trained staff to make activities such as getting into bed easy and comfortable for residents.
Cats and dogs are welcome in our centre, providing friendship and a special kind of therapy to our residents.
Our fire alarms, carbon monoxide alarms and sprinkler systems are serviced bi-annually by an external provider to ensure they are fully functioning and safe.
Our themed reminiscence lounge encourages residents to recall fond memories of times gone by.
No dead ends – interest is created in the area to help avoid confusion and distress
Our experienced and trained head chef creates a huge choice of meals to suit every palate.
Our in-house laundry team ensure every resident's laundry needs are catered for, so they don't have to worry about washing clothing or bedding.
Wonky shelves, dripping taps and a host of other odd jobs can be fixed quickly and efficiently by our friendly in-house handyman.
Residents can always experience bright, airy rooms and an unobstructed view of the outside world, thanks to our visiting window cleaners.
Residents are able to worship and practise their own religion in our facility, with the support of our visiting multi-faith clergy.
Gentle, relaxing ambient music helps maintain a calm and welcoming environment for our residents.
An independent care fee planning advisory service is available to all residents, providing unbiased information and guidance.
A range of daily newspapers are offered to our residents, so they can keep up to date with local and international news.

Outdoor Facilities

We offer a safe place for friends and family to park their car whilst visiting loved ones.
Our relaxing green spaces mean there is always somewhere to go for residents looking for peace or wanting some light exercise.
Our beautifully designed landscaped garden houses a range of plants, trees and shrubs, providing scenic surroundings for all our residents.
Our friendly animals in our secure smallholding offer a unique experience for animal-lovers.
We are conveniently located near a bus stop, offering easy access for visitors and residents using the local transport facilities.
A local train station means we are conveniently located for friends and family travelling by railway.
Our listed building is full of grandeur and steeped in history, providing a beautiful, traditional home for our residents.
Our countryside location means we offer a natural, healthy space for our residents to unwind and relax in.
Residents can enjoy the tranquillity and peace of our extensive gardens, which are fully secure and regularly risk assessed.

Manager's Profile

I lead my professional Care Team in delivering the highest level of care and support for our residents.

My commitment to professional development has equipped me well for my role here, where I work hard to ensure that those in my care lead happy and fulfilling lives, whilst maintaining choice over the care and support they receive.

I believe in maintaining strong relationships with residents and their relatives, and understand the important contribution that these relationships make to the successful running of a care home.

I feel that the Caring Homes philosophy matches up well with my own beliefs on care provision, and I am committed to ensuring that all our residents continue to receive the high levels of care and protection they deserve.

Joanne Gullon

Visit Dormy House

Our Address

Ridgemount Road
Sunningdale
Berkshire
SL5 9RL

Get in touch
call 0808 223 5424

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